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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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Ashley B.
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April 8, 2015

Date of experience: April 8, 2015
Stacey W.
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April 8, 2015

Date of experience: April 8, 2015
Sandra B.
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April 8, 2015

Date of experience: April 8, 2015
claudette M.
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April 8, 2015

Date of experience: April 8, 2015
Amy T.
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I would like to see the total before I enter my billing information

Date of experience: April 8, 2015
Robert H.
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My only issue is with the flowers themself, after three days, they have started to die. Usually, the flowers last around 5 to days.

Date of experience: April 8, 2015
Marc N.
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And overall good experience, I was thrilled with the quick turnaround time after placing an afternoon order for same day delivery. Product that arrived did not look nearly as nice as what I was expecting... I believe that the flower type was substituted for a lower quality one. That said i'm not complaining since it was a late request.

Date of experience: April 8, 2015
Joan K.
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April 8, 2015

Date of experience: April 8, 2015
Steven C.
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April 8, 2015

Date of experience: April 8, 2015
Cheryl C.
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So far so good hoping it all goes well
April 8, 2015

So far so good hoping it all goes well

Date of experience: April 8, 2015
Penny Y.
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April 8, 2015

Date of experience: April 8, 2015
Cami D.
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I paid extra for the before 12 delivery but I was delivered at 2:30pm. Luckily the recipient was still there so it all worked out.

Date of experience: April 8, 2015
Anthony M.
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I paid an extra 5 dollars for flowers to be delivered in a specific timeframe. And they wasn't delivered at that specified time.

Date of experience: April 8, 2015
Maureen H.
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April 8, 2015

Date of experience: April 8, 2015
Duane C.
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The customer service was great!
April 8, 2015

The customer service was great! Product received was nothing like what was shown on the web site. Beautiful arrangement...just not what I had selected.

Date of experience: April 8, 2015
Carol S.
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I requested same day delivery but the initial flower shop contacted could not fill the order so they had to go with another flower shop which caused a delay, till the next day, for delivery. I was fine with this but I am still showing a charge of $3.99 based on same day delivery. I plan on calling to see if this will now be removed.

Otherwise I had a good experience and would recommend this site to others.

Date of experience: April 8, 2015
Wendy M.
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I thought it was a bit pricey, however, I did NOT get to see the 'finished' product, as I sent it to my family in NY (I am in VA) for an anniversary gift!

Date of experience: April 8, 2015
Betty K.
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April 8, 2015

Date of experience: April 8, 2015
Mayssa N.
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April 8, 2015

Date of experience: April 8, 2015
joe w.
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April 8, 2015

Date of experience: April 8, 2015