Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

wanda W.
0 reviews
0 helpful votes
Follow wanda W.
Unfollow wanda W.
Share Review
Report Review

...
April 13, 2015

Date of experience: April 13, 2015
jeff b.
0 reviews
0 helpful votes
Follow jeff b.
Unfollow jeff b.
Share Review
Report Review

Paid extra for early delivery before noon parcel was not received til after 12

Date of experience: April 13, 2015
charles a.
0 reviews
0 helpful votes
Follow charles a.
Unfollow charles a.
Share Review
Report Review

Expensive flowers, with expensive delivery fees. Flowers arrived a few minutes after the 12 noon guaranteed delivery time.

Date of experience: April 13, 2015
Bonnie Y.
0 reviews
0 helpful votes
Follow Bonnie Y.
Unfollow Bonnie Y.
Share Review
Report Review

Great that you deliver on Sundays!
April 13, 2015

Great that you deliver on Sundays! My order was delayed and they were not delivered by noon, I did pay for the speedy delivery so I hope they refund me for the extra cost. I do realize they use sub-contractors for floral arrangement but I think they need to follow-up to ensure all services have been met.

Date of experience: April 13, 2015
xudong z.
0 reviews
0 helpful votes
Follow xudong z.
Unfollow xudong z.
Share Review
Report Review

Perfect!
April 13, 2015

Perfect!

Date of experience: April 13, 2015
D T.
0 reviews
0 helpful votes
Follow D T.
Unfollow D T.
Share Review
Report Review

Easy online ordering process
April 13, 2015

Easy online ordering process. Awesome service received after the order. Flowers delivered as scheduled.

Date of experience: April 13, 2015
James p.
0 reviews
0 helpful votes
Follow James p.
Unfollow James p.
Share Review
Report Review

It was good prices are a little high
April 13, 2015

It was good prices are a little high. Flowers don't resemble the photo it looks a little skimpy

Date of experience: April 13, 2015
Lisa W.
0 reviews
0 helpful votes
Follow Lisa W.
Unfollow Lisa W.
Share Review
Report Review

...
April 13, 2015

Date of experience: April 13, 2015
Michael K.
0 reviews
0 helpful votes
Follow Michael K.
Unfollow Michael K.
Share Review
Report Review

Flowers arrived late
April 13, 2015

Flowers arrived late. Had to be taken in by neighbor. You would think after reading the card they would use a different Mylar balloon for my wife's birthday rather than a stupid monkey. No thought put into this process. Probably will not use his company again.

Date of experience: April 13, 2015
Tracy C.
0 reviews
0 helpful votes
Follow Tracy C.
Unfollow Tracy C.
Share Review
Report Review

...
April 13, 2015

Date of experience: April 13, 2015
Cheryl M.
0 reviews
0 helpful votes
Follow Cheryl M.
Unfollow Cheryl M.
Share Review
Report Review

...
April 13, 2015

Date of experience: April 13, 2015
Robert B.
0 reviews
0 helpful votes
Follow Robert B.
Unfollow Robert B.
Share Review
Report Review

First time for this order online
April 13, 2015

First time for this order online. Hope all is correct.
The flowers delivered were very different from the order picture. All in all they were very nice.

Date of experience: April 13, 2015
Becky G.
0 reviews
0 helpful votes
Follow Becky G.
Unfollow Becky G.
Share Review
Report Review

The flowers were beautiful but they were not what i had ordered.

Date of experience: April 13, 2015
Connie C.
0 reviews
0 helpful votes
Follow Connie C.
Unfollow Connie C.
Share Review
Report Review

...
April 13, 2015

Date of experience: April 13, 2015
ada m.
0 reviews
0 helpful votes
Follow ada m.
Unfollow ada m.
Share Review
Report Review

Totally embarrassed when I saw the arrangement and the size was so small would have gotten lost on my kitchen table...have order from other venders online and was satisfied...totally dissatisfied.

Date of experience: April 13, 2015
JIM D.
0 reviews
0 helpful votes
Follow JIM D.
Unfollow JIM D.
Share Review
Report Review

COULD NOT HAVE BEEN EASIER
April 13, 2015

COULD NOT HAVE BEEN EASIER.

Date of experience: April 13, 2015
Jada Z.
0 reviews
0 helpful votes
Follow Jada Z.
Unfollow Jada Z.
Share Review
Report Review

...
April 13, 2015

Date of experience: April 13, 2015
Brandi M.
0 reviews
0 helpful votes
Follow Brandi M.
Unfollow Brandi M.
Share Review
Report Review

Ordered my flowers on a Wednesday and they were being delivered to a school. Unfortunately when they went to deliver the school was already closed. That was no big deal at all tho. The next they they were still not delivered. Offered to deliver on Friday but seeing that it was Good Friday the school was closed. They delivered on Monday finally but not till late in the afternoon. Seeing that there were so many issues I felt like they should have been a #1 priority first thing that morning. I ordered a medium arrangement and they upgraded to a large for the trouble. Went to my grandmothers yesterday, who the flowers were delivered to and there is NO way that arrangement was a large. She also said flowers started dying within one day. I am extremely dissatisfied with my whole experience! Customer service people were extremely nice and apologetic tho. But it just doesn't make of for the hassle and disappointment. These were supposed to be something special for my grandmother to receive. Instead it was more like an embarrassment.

Date of experience: April 13, 2015
Judy G.
0 reviews
0 helpful votes
Follow Judy G.
Unfollow Judy G.
Share Review
Report Review

I wanted to surprise our out-of-state daughter on her Sunday birthday this year. I was very impressed with the flower delivery person's persistence. My daughter retrieved the voice mails immediately following her morning run and was very grateful for the beautiful birthday flower and balloon arrangement. I really liked the PayPal option for my first on-line flower purchase and plan to use this site again.

Date of experience: April 13, 2015
Elisa G.
0 reviews
0 helpful votes
Follow Elisa G.
Unfollow Elisa G.
Share Review
Report Review

Had to change the address of where to deliver the flowers as the recipient had to go to the hospital. The re-direction of the delivery was very easy to implement. The flowers arrived on time. They were beautiful from what the recipient told me. Excellent customer service.

Date of experience: April 13, 2015