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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Lori D.
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Order process was easy
June 4, 2015

Order process was easy. One suggestion would be to add an edit section on the review order screen. My daughter loved them. Thanks a bunch!

Date of experience: June 4, 2015
Jill A.
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I was satisfied with the service
June 4, 2015

I was satisfied with the service.

Date of experience: June 4, 2015
Grace K.
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I will be happy to use this site again, if all goes well with delivery and product satisfaction
Unfortunately, the product was not satisfactory at all, it looked like it was packaged with store products, a package of hotdogs and mustard with other items not worthy of the price. Delivery was very late. It was an embarrassment to me and person I gifted

Date of experience: June 4, 2015
Wendy J.
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I'm in Australia so need an efficient ordering process, and you delivered exactly the flowers I expected and at the agreed time. So a big thank you and well done, I will use your company again!

Date of experience: June 4, 2015
Mary S.
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Great
June 4, 2015

Great

Date of experience: June 4, 2015
Sandy B.
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I guess I expected the arrangement to be bigger.

Date of experience: June 4, 2015
Delora S.
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Very please with the plant they received
June 4, 2015

Very please with the plant they received.

Date of experience: June 4, 2015
Ruth F.
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Great...
June 4, 2015

Great...she loved them!

Date of experience: June 4, 2015
Barb P.
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No problems. Hope flowers meet expectations
June 4, 2015

No problems. Hope flowers meet expectations.
Bouquet was not the same colors as the one I picked. I was disappointed that they were pink and yellow instead of the white and pink i thought I was getting. It was for a newborn girl and i was disappointed. The roses were beautiful and have a great aroma. My daughter in law thinks the bouquet is fine.

Date of experience: June 4, 2015
Nancy D.
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I have ordered flowers from this site before and the flowers are always beautiful and last a long time. I will use this site again. I heard from my mom, who was the recipient of the flowers, and she loves them. They do not sound exactly like the flowers I ordered but she likes them so that is good. She especially mentioned the beautiful vase they came in. I am not sure exactly why the arrangement was not as pictured on the website.

Date of experience: June 4, 2015
Stephanie Y.
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Apparently I did not complete the form for an additional morning delivery time. I thought I had, so my delivery that I needed to be in the morning did not arrive. It was my fault, but it was frustrating. It arrived at 4:15 pm on a Friday. The flowers of both delivery were absolutely beautiful, though.

Date of experience: June 4, 2015
Kathi N.
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I did not see the bouquet when it was fresh, but the person I sent it too was very impressed and happy with the flowers and balloon. I saw the flowers a few days later and the bouquet size was impressive considering it was the smallest one possible. I have sent flowers from a few other online sites and fromyouflowers.com has the best prices of all of them.

Date of experience: June 4, 2015
Samuel B.
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I received the flowers at 8:00 when i selected to have them delivered within business hours. THe flowers were not in good shape either. Customer service gave me $10 credit and basically told me that they can't guarantee delivery time. I won't use them again.

Date of experience: June 4, 2015
Lawrence A.
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Easy ordering
June 4, 2015

Easy ordering

Date of experience: June 4, 2015
Yvonne P.
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I appreciated the honesty when you were unable to deliver the flowers the same day, and offered an upgrade for free. Although I was unable to see the bouquet in person, I trust it was done with quality.

Date of experience: June 4, 2015
Phillip L.
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Flowers wilted after a day kinda dissatisfied with the length of time they lasted

Date of experience: June 4, 2015
Janelle e.
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The flowers were not the same as ordered
June 4, 2015

The flowers were not the same as ordered.

Date of experience: June 4, 2015
kim D.
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Thanks for contacting me when you could not deliver as expected, that's good customer service.

Date of experience: June 4, 2015
Anne S.
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My overall experience was very pleasant with fromyouflowers.com. Thank you.

Date of experience: June 4, 2015
Lilian G.
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Hidden fees
June 4, 2015

Hidden fees- I understand that there should be a handling fee (1/2 the cost of the flowers!), but would be more satisfied if that cost was not first introduced at the final checkout... better if it was earlier for price comparison. For example, is the service/handling charge the same for all bouquets of flowers?

TLDR; more transparency = happier customers.

Date of experience: June 4, 2015