Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Robyn M.
0 reviews
0 helpful votes
Follow Robyn M.
Unfollow Robyn M.
Share Review
Report Review

Mostly pleased with the product/balloons I sent to my friend for her birthday. However, when I checked with her the following day about the order, (less than 24 hours after delivery) she reported all the latex balloons were already down. This was disappointing, given the cost.

Date of experience: June 12, 2015
Dolores F.
0 reviews
0 helpful votes
Follow Dolores F.
Unfollow Dolores F.
Share Review
Report Review

It was very easy to order my selection
June 12, 2015

It was very easy to order my selection. I heard from the recipient and she sent me a picture of the flowers she received. She was thrilled with the arrangement and from the picture so was I!

I had read some negative comments about your customer service (after I had sent the flowers) and I was sweating bullets thinking I made a mistake by ordering from your company. I can tell you that the recipient was thrilled and from the picture, so was I. I would not hesitate to order from you. The flowers were just as the picture I selected from.

Many thanks.

Date of experience: June 12, 2015
Tina A.
0 reviews
0 helpful votes
Follow Tina A.
Unfollow Tina A.
Share Review
Report Review

Great service!
June 12, 2015

Great service! Very fast delievery. Was delivered within an hour of placing the order.

Date of experience: June 12, 2015
STACIE A.
0 reviews
0 helpful votes
Follow STACIE A.
Unfollow STACIE A.
Share Review
Report Review

I DID NOT RECEIVE THE ORDER, SO IM NOT SURE HOW IT LOOKED WHEN RECEIVED.

Date of experience: June 12, 2015
Tabitha B.
0 reviews
0 helpful votes
Follow Tabitha B.
Unfollow Tabitha B.
Share Review
Report Review

Customer Service was very helpful
June 12, 2015

Customer Service was very helpful. I will use this service again.

Date of experience: June 12, 2015
Renee S.
0 reviews
0 helpful votes
Follow Renee S.
Unfollow Renee S.
Share Review
Report Review

Website is easy and convenient to use
June 12, 2015

Website is easy and convenient to use.

Date of experience: June 12, 2015
maryjo r.
0 reviews
0 helpful votes
Follow maryjo r.
Unfollow maryjo r.
Share Review
Report Review

She received them loved them and they were beautiful!

Date of experience: June 12, 2015
Cynthia P.
0 reviews
0 helpful votes
Follow Cynthia P.
Unfollow Cynthia P.
Share Review
Report Review

While they gave me a 25% refund that does not help with the resulted flowers that were sent to my daughter because they cannot be undone. I also believe they will continue to use Dusty's Flowers for arrangements even though I complained and sent pictures of what they arranged. Multiple reviews on yelp said the same thing and their bouquets, etc are inferior so I don't trust this company now and would not order, nor advise anyone else to order from them.

Date of experience: June 12, 2015
Sherrod W.
0 reviews
0 helpful votes
Follow Sherrod W.
Unfollow Sherrod W.
Share Review
Report Review

...
June 12, 2015

Date of experience: June 12, 2015
Victoria T.
0 reviews
0 helpful votes
Follow Victoria T.
Unfollow Victoria T.
Share Review
Report Review

Very easy and very nice selection
June 12, 2015

Very easy and very nice selection.

Date of experience: June 12, 2015
Debbie H.
0 reviews
0 helpful votes
Follow Debbie H.
Unfollow Debbie H.
Share Review
Report Review

Easy to navigate and LOVE free shipping!
June 12, 2015

Easy to navigate and LOVE free shipping! Thank You! The person who received this gift suggested I use FromYouFlowers instead of 'those other guys' from now on ~ haha!

Date of experience: June 12, 2015
marsha Q.
0 reviews
0 helpful votes
Follow marsha Q.
Unfollow marsha Q.
Share Review
Report Review

Very easy to place order nice selection to choose from order arrived on time person receiving arrangement was very happy and pleased

Date of experience: June 12, 2015
Mark M.
0 reviews
0 helpful votes
Follow Mark M.
Unfollow Mark M.
Share Review
Report Review

You were the first floral service I encountered on the internet that would deliver on Saturday. Thank you, I needed that.

Date of experience: June 12, 2015
Denise O.
0 reviews
0 helpful votes
Follow Denise O.
Unfollow Denise O.
Share Review
Report Review

The flowers delivered looked nothing like the picture on the web site. Don't know if an error was made, or if you just substitute what you have. When I order flowers, I like for the delivered product to look like what I ordered.

Date of experience: June 12, 2015
Debbie C.
0 reviews
0 helpful votes
Follow Debbie C.
Unfollow Debbie C.
Share Review
Report Review

Ordered "Summer Rose Bouquet"
June 12, 2015

Ordered "Summer Rose Bouquet"
Flowers received didn't look anything like order placed. There were no purple roses, only pink, no pink spray roses and different filler flowers.

Date of experience: June 12, 2015
Al W.
0 reviews
0 helpful votes
Follow Al W.
Unfollow Al W.
Share Review
Report Review

Very easy to use website, excellent products to choose from.

After delivery was made I was not impressed with the quality of the fruit/gourmet basket. For the price paid I would have expected a wider variety of fruit and more than 1 package of crackers and 1 small tub of cheese spread. When odering a "gourmet basket" one would expect just that. Very disappointed.

The flowers that I ordered however were very nice

Date of experience: June 12, 2015
lindsay T.
0 reviews
0 helpful votes
Follow lindsay T.
Unfollow lindsay T.
Share Review
Report Review

They were beautiful!
June 12, 2015

They were beautiful!

Date of experience: June 12, 2015
Sharon M.
0 reviews
0 helpful votes
Follow Sharon M.
Unfollow Sharon M.
Share Review
Report Review

I ordered two flower arrangements for my niece's service. The one that was cut flowers was to be premium yet I felt it had less roses than I expected. This order was from my dad, her grandfather. The other flowers were live Peace Lilies and were very pretty, very healthy.

Date of experience: June 12, 2015
Lillian D.
0 reviews
0 helpful votes
Follow Lillian D.
Unfollow Lillian D.
Share Review
Report Review

Easy to locate beautiful arrangement and order. Thank You.

Date of experience: June 12, 2015
Kevin K.
0 reviews
0 helpful votes
Follow Kevin K.
Unfollow Kevin K.
Share Review
Report Review

Just what I ordered and on time
June 12, 2015

Just what I ordered and on time. Perfect!

Date of experience: June 12, 2015