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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jayne J.
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My sister-in-law loved the florist created bouquet.

Date of experience: June 20, 2015
Jim D.
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Perfect delivery time
June 20, 2015

Perfect delivery time.
Arrangement beautiful.

Date of experience: June 20, 2015
John G.
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Late delivery
June 20, 2015

Late delivery.

Date of experience: June 20, 2015
megan g.
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Flowers delivered were not what i ordered
June 20, 2015

Flowers delivered were not what i ordered. Didnt get a call back like i was told i would when i called in. Then new arrangement was only a lartial arrangement with little color and still not what i ordered. Would not recommend this company.

Date of experience: June 20, 2015
Andrew W.
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The experience was painless and fair!
June 20, 2015

The experience was painless and fair! I appreciate the prompt delivery time.

Date of experience: June 20, 2015
David S.
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The flowers were shipped to my daughter who was recovering
From surgery. They arrived on the sme day (s promised) and
She told me that they were beautiful. A job well done!

Date of experience: June 20, 2015
Jeanine C.
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Competitive prices
June 20, 2015

Competitive prices.

Date of experience: June 20, 2015
MEREDITH J.
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Always seems that my cost is more than anticipated. Wouldn't let me put my discount code in

Date of experience: June 20, 2015
Susan H.
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Good product selection and easy to use website. Ordered the Lucky Bamboo as a Father's Day gift & it arrived in NYC looking great on the requested date. All good!

Date of experience: June 20, 2015
Sheila P.
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This was a gift for a friend
June 20, 2015

This was a gift for a friend. She sent me a pic, but it didn't have a flower on it like the one online or I didn't see it. Didn't get to see it in person, so could not really tell how big the deluxe really was. The wrapping around the plant was pretty... Liked it. Appreciated the quick service and I will use you again in the future. Thank you!
Also the ratings were hard to use. They kept jumping around.

Date of experience: June 20, 2015
Gregory O.
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The arrangement was nice and delivered on time. I suggest that you allow customers to select delivery date rather than requiring funeral flowers to be delivered on day of funeral only. I had ordered a plant and wanted it delivered the day before so it could be there for visitation as well as for the funeral.

Date of experience: June 20, 2015
breyona j.
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It wasn't the best
June 20, 2015

It wasn't the best. I was told my flowers will be delivered before 12pm But I did not get my flowers until 3:45pm. When I called the first time the woman I spoke to said the florist said the driver left at 12. When I called the second time a man said the florist couldn't get in touch with the driver and they would call me back in 5 mins and an hour later I called again and I got the same answer that the florist couldn't get in touch with driver and hopefully he will be there soon and they would call me when they know more.
It finally came about 45 mins after that. Overall it really wasn't a great experience.

Date of experience: June 20, 2015
Tovonne L.
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Fast and easy but I expected flowers to be bigger and fuller..

Date of experience: June 20, 2015
Margaret F.
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Paid $12.99 to have deliver to hospital same day and it took 2 days, and they didn't call early to try
A different shop. Or credit me correctly.

Date of experience: June 20, 2015
Max D.
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It was a nice experience
June 20, 2015

It was a nice experience. Delivery was on time. My wife was very pleased. I Would repeat

Date of experience: June 20, 2015
Patrick O.
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I bought a dozen red roses for my 8th wedding anniversary...great value!

Date of experience: June 20, 2015
Lisa T.
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The actual flowers that were shown online were not available through the florist that was used in my area. A representative from fromyouflowers.com called to confirm that it would be okay to substitute flowers. He stated that he would upgrade the arrangement to the deluxe version since what I had seen online wasn't available. The arrangement is still small with mostly "filler" type flowers.

Date of experience: June 20, 2015
brad H.
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Fine and dandy
June 20, 2015

Fine and dandy

Date of experience: June 20, 2015
polly p.
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I purchased the flowers to cheer my Mom up as this will be our first Father's Day without my Dad. He passed away a few months ago. I was very disappointed with the floral arrangement. It was similar to the picture, but the amount of flowers was sparse. I don't want to sound ugly, but I could have purchased a nice bouquet for a similar amount of money from Costco. Placing the order was easy and the service was quick.

Date of experience: June 20, 2015
Christopher G.
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Pretty flowers for the ladies and one fuzzy,soft teddy bear. My girl loved it..

Date of experience: June 20, 2015