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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Painless
I placed a large order for 7 different bouquets to be delivered to my mother for her retirement party because at the last minute we were unable to attend. They were all delivered late so none of them made it to the party and 3 of the 4 were not what I had ordered. They'll soupy the wrong tags on two of the arrangements. I was very unhappy with the service. One of the gentlemen in my Mom's office got to experience the wonder of them delivering bouquet after bouquet of flowers, my Mither DID NOT. Two of the arrangements that were incorrect had been ordered so that they would be coordinating and they were from parents and children, with idea my Mom could have them on the altar at church on Sunday. What we got does not match at all, not even close. I spoke to customer service and they refunded the expedite fees to me since none of them made it and gave me 20% back for the incorrect bouquets. Not exactly reasonable compensation for what was messed up and what didn't happen because of it. The whole plan was to give my Mom that incredible high of feeling very loved by her children before she went off to her party. Very disappointed that this was not what occurred.
EXTREMELY disappointed. I specifically ordered a specific floral arrangement because of a specific flower. The arrangement was not even remotely close to what I ordered. It is a cheap mess of flowers that didn't even look good. Plus, the message card I typed up was not as I typed it, even to the point of my name being misspelled! I am beyond disappointed and would like a complete refund.
The flowers I specifically picked were ones that had a special meaning to me and my Mom and to have the message I send her not be correct with my name, her own daughter, spelled incorrectly, it was completely embarrassing and pointless.
Colorful and cheerful-peach roses, yellow daisys and bright green accents - a sweet birthday suprise!
Flowers arrived 3 hours late even when I paid for the 4 hour delivery time. Having to keep calling to check on my order made my experience a bad one.
The plant was sent to a friend for the death of her mother. Florist called me before delivery and said they didn't have the exact thing i ordered but had it in a hanging plant, wanted to know if it was OK to send that instead. She answered a few questions I had, then i agree'd they could send it. I appreciate that they asked first before sending it. I haven't seen the plant myself, but my friend came over to thank me for the beautiful plant.
These guys were great. They delivered a wonderful bouquet right on time and my girlfriend loved them. My only complaint is that the message you could send along with the flowers was limited to 150 characters.
They are really good.Thanks
Very quick delivery!
Loved the personalized case!
Nice arrangement
Wonderful, as always!
Fast and convenient service!
Initially I had problems with placing my order, my screen kept going blank. Don't know if it was you or my computer.
Simple, quick and easy to use website. I enjoyed my experience and will come back the next time I need these services.
Good experience recipient loved them
So pleased! Birthday girl was "thrilled"! Ordering was easy & quick. Delivery was as promised. Will not hesitate to use this service again! Thank you so very much
I needed some flowers delivered same day to my Bestie who has been having a hard time with serious personal issues. Customer service called said there was an error with the address that they wouldn't be able to deliver same day and refunded my expedited delivery charge and upgraded the flowers to a deluxe package. While it was much appreciated, the situation required same day delivery.
Didn't deliver flowers on time, even though I paid extra for the expedited delivery.
Flowers were delivered on time, and they were absolutely beautiful! I did read some negative reviews, but did not have any issues with any part of my order. Excellent customer service!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members