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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Billy D.
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Service and product was good
August 12, 2015

Service and product was good. Little high on overall price

Date of experience: August 12, 2015
Godspeed R.
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...
August 12, 2015

Date of experience: August 12, 2015
Linda S.
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Great site
August 12, 2015

Great site- great service always

Date of experience: August 12, 2015
bonnie a.
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Easy and Free Shipping!
August 12, 2015

Easy and Free Shipping! Love it!

My Aunt and Uncle loved them! Said they were beautiful and that's all I needed to hear!

Date of experience: August 12, 2015
francesca M.
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I had a nice experience
August 12, 2015

I had a nice experience

Date of experience: August 12, 2015
James W.
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Very easy for good selection,wasn't before noon as paid for only issue delivered at 215

Date of experience: August 12, 2015
Garret U.
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Thought the order I placed would be sent like those of other arrangements I have sent in the past using them. Found the flowers were actually delivered by UPS and were in separate boxes and not in the arrangement like on the website. Was for an anniversary gift for my wife and was wishing the flowers came in as displayed on the website.

Date of experience: August 12, 2015
allison N.
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Delivery too expensive!
August 12, 2015

Delivery too expensive!
AFTER delivery today, was shocked to see that the florist sent a completely different arrangement than what I ordered.
Fromyouflowers customer service is top notch & they are fixing the problem.

Date of experience: August 12, 2015
Caral W.
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I'm a forgetful father but your service got me out of trouble. My daughter Loved the flowers and called to tell me how beautiful they were. Thank You

Date of experience: August 12, 2015
Javier G.
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On time,good presentation,but I think little bit expensive.
Thank you

Date of experience: August 12, 2015
will K.
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N
August 12, 2015

N

Date of experience: August 12, 2015
Troy F.
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Great to deal with
August 12, 2015

Great to deal with. Very easy

Date of experience: August 12, 2015
joanna a.
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Was grateful that you could deliver it the same day - thank you so much!

Date of experience: August 12, 2015
John C.
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The process was fast and easy
August 12, 2015

The process was fast and easy. All options were accounted for!

Customer service had contacted me to inform me that I had put my name as the recipient of the flowers. On the phone, I had given them the correct name (my wife's) that would be the recipient and I guess they failed to relay that to the deliverer of the flowers. No big deal but it caused a tiny bit of confusion at the delivery site.

Date of experience: August 12, 2015
Hector i.
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Great shopping experience but delivery fee is a little high, and once I received the actual product, I felt I overpaid for what I received. It was way too small of a flower arrangement for too high a price. The image on the website was deceiving. I felt I spent way too much, and next time, I will simply go to a flower shop.

The flower arrangement itself was beautiful, but again, way too small, and priced way too high.

Date of experience: August 12, 2015
Joanna C.
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The woman that delivered the flowers was rude and not friendly to the person receiving the flowers. While I know flowers don't always look exactly like the picture the flowers we received had only 4 roses and 4 carnations and that was suppose to be the Felix version. I was then told that each rose was $5 and each carnation is usually $3. However I paid $55 ( that was with delivery I understand) and had I known using a coupon would get me such a sad looking arrangement and rude customer service I would have paid full price.

Date of experience: August 12, 2015
Rhonda D.
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Great Website, very easy and friendly to use
August 12, 2015

Great Website, very easy and friendly to use.

Date of experience: August 12, 2015
monica b.
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The flowers I order was beautiful but the color roses were not same as the picture. They delivered a day early but my mom was glad to have the flowers an extra day.

Date of experience: August 12, 2015
nick g.
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Good
August 12, 2015

Good

Date of experience: August 12, 2015
Randy J.
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Ordering seemed very easy and prompt same day delivery.

Date of experience: August 12, 2015