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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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laura m.
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The flowers look dead and brown
August 26, 2015

The flowers look dead and brown. Very ugly notto my sasatisfaction

Date of experience: August 26, 2015
Lisa H.
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The bouquet I ordered was nothing like what was ordered. I phoned and spoke to the rep and the offered me a 15% refund. I am sorry but that's just ridiculous considering I ordered flowers and got mostly greenery.

Date of experience: August 26, 2015
Ed G.
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As promised
August 26, 2015

As promised

Date of experience: August 26, 2015
Diana D.
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Good service, good price
August 26, 2015

Good service, good price. Website easy to use.

Date of experience: August 26, 2015
Anthony D.
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Timely delivery, but bit pricey
August 26, 2015

Timely delivery, but bit pricey.

Date of experience: August 26, 2015
Stephanie O.
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I didn't know the first name of the deceased as this was a friends father and was contacted by customer service. CSR was very pleasant and even called the funeral home to obtain needed info. fromyouflowers.com made this process simple and in my opinion went the extra mile in the name of customer service as most companies would've placed the problem back into the customers hands. Just when I thought customer service was dead, I was proved wrong by fromyouflowers.com. I will definitely be purchasing from them again!

Date of experience: August 26, 2015
Jason W.
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Couldn't have been better
August 26, 2015

Couldn't have been better.
Very quick delivery and the product was beautiful.
Thank you!

Date of experience: August 26, 2015
Erin R.
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Great deals, excellent arrangements!
August 26, 2015

Great deals, excellent arrangements!

Date of experience: August 26, 2015
dave U.
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It was really nice to be able to surprise my wife with same-day flowers.

Date of experience: August 26, 2015
Nina H.
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Your site was easy to navigate
August 26, 2015

Your site was easy to navigate. I would like to know the final price before I place my order though with my credit card.

However, the flowers were not what I asked for. I paid for a sunflower arrangement with at least 3 sunflowers, and I didn't see any in the photo that she sent. I see gerbera daisies, but no sunflower! That is why my ratings are low. I am disappointed in the flower arrangment.

Date of experience: August 26, 2015
Hugh R.
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Second time I have used you, excellent service!
August 26, 2015

Second time I have used you, excellent service!

Date of experience: August 26, 2015
Gabrielle S.
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Fromuflowers has provided awesome customer support in the past. This time I paid the extra to have them there in the am. They arrived a day late and in the afternoon.

Date of experience: August 26, 2015
Cynthia T.
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The picture of the basket I ordered did not look like what was delivered.

Date of experience: August 26, 2015
Natalie A.
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Excited with the immediate response
August 26, 2015

Excited with the immediate response. Thank you

Date of experience: August 26, 2015
Karen F.
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The variety and good values are a combination of having customers return. I love that you had lots of colorful choices. My daughter loves pink and I had several to choose from.

However, she didn't get beautiful pink flowers that were in the photo, actually what arrived appeared to be much smaller with mostly red, than what I ordered on the website.

I believe in the future I will stick with ordering from the grocery store as I really do get the picture delivered.

Kind regards,
Karen

Date of experience: August 26, 2015
Susan L.
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This is my 2nd experience with fromyouflowers and it's much better then my first. The flowers were delivered promptly to the funeral home and they were gorgeous. I feel that delivery fee is a little steep.

Date of experience: August 26, 2015
Humberto B.
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Excelent and Easy Service
August 26, 2015

Excelent and Easy Service

Date of experience: August 26, 2015
LOIS P.
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QUICK AND EASY to place the order, order was delivered as promised the next day and I received a confirmation they were delivered as well. Since I was not able to place the order earlier than I did I was quite relieved when I was able to get "guaranteed next day delivery". I paid the extra fee for earlier delivery to ensure the person receiving them wouldn't have left for the day before they arrived. All in all, recipient and myself were both pleasantly surprised.

Date of experience: August 26, 2015
Michelle N.
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Very easy website
August 26, 2015

Very easy website. Thanks again!

Date of experience: August 26, 2015
Meshonda H.
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First time ordering
August 26, 2015

First time ordering. Wonderful experience. Thank you guys so much.

Date of experience: August 26, 2015