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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Steve F.
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No comment
September 6, 2015

No comment

Date of experience: September 6, 2015
H G.
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All is Well ( so Far)Great Flowers, Excellent Service, I'll Buy Again. Horsey

Date of experience: September 6, 2015
Christine M.
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I have never had a bad experience with placing an order and the recipients have always been pleased.

Date of experience: September 6, 2015
Sharaine D.
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I was told the item was not as it was pictured on the website

Date of experience: September 6, 2015
DianneMButler X.
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Excellent service and beautiful flowers
September 6, 2015

Excellent service and beautiful flowers.

Date of experience: September 6, 2015
DAWN J.
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IT WAS AWESOME
September 6, 2015

IT WAS AWESOME- THE DISCOUNT WAS EXCELLENT

Date of experience: September 6, 2015
Juli A.
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Quick and easy with lots of options to choose from
September 6, 2015

Quick and easy with lots of options to choose from

Date of experience: September 6, 2015
Helen P.
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I was embarrassed and appalled at the flowers that were delivered! On the website it showed a beautiful arrangement of lilies in a vase. No where in the description did it state the flowers would be delivered as stems in a box and the recipient would have to arrange the flowers. I sent what I thought would be a beautiful arrangement but instead they received 10 stems in a box and a vase in another. What I sent as a housewarming gift turned out to look like flowers that could have been picked from a backyard! I called customer service to express my dissatisfaction. The customer service rep was very nice and they did refund half of the cost of the flowers only. But that did nothing for the embarrassment I felt when the gift was received.I will never use this site again for my floral needs.

Date of experience: September 6, 2015
Brenda C.
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Thank you
September 6, 2015

Thank you. The flowers were even more beautiful when they arrived

Date of experience: September 5, 2015
Bob K.
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The flower arrangement I ordered was not what my wife received. The lilies in the arrangement were not opened so it looked like red roses with lots of green stems. Not the look I had hoped for when she saw them.

I'm a bit disappointed in not receiving the arrangement I spent quite a bit of time in choosing and also the quality of flowers provided in the substitute arrangement.

Date of experience: September 5, 2015
Cindy N.
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LOVE YOUR SERVICE!
September 6, 2015

LOVE YOUR SERVICE! This arrangement was a surprise gift to my sister who lives in a different city than I. She called me within 4 hours of when I ordered the flowers and she was overwhelmed with how gorgous the arrangement was. I was impressed with the speed of delivery and how reasonable the prices are as well as how beautiful the flowers were.

Date of experience: September 5, 2015
betsy w.
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The flowers were ugly and the bouquet was tiny
September 6, 2015

The flowers were ugly and the bouquet was tiny. Spent way too much money and the flowers were a huge disapointment

Date of experience: September 5, 2015
Yvette Y.
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Very frustrating when I found out the zip code was for a different part of town I was unable to change it to the correct one. However, my order was delivered to the correct address with no delay. My family truly appreciated receiving the gift.

Date of experience: September 5, 2015
sherry k.
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Very easy to order Plus love the discount
September 6, 2015

Very easy to order Plus love the discount.

Was supposed to get a teddy bear recieved a dog instead. Second time this happened.

Date of experience: September 5, 2015
Lisa P.
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Easy peesey!
September 6, 2015

Easy peesey!

Date of experience: September 5, 2015
tp Z.
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Excellent price,delivered on time, very pretty arrangement

Date of experience: September 5, 2015
karina c.
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Great
September 6, 2015

Great

Date of experience: September 5, 2015
Ilene U.
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Some questions can't be answered because I sent your flowers as a gift. They won't be delivered for several days and I will never see them. I cannot comment on delivery time because I will not know when they are delivered.

Date of experience: September 5, 2015
Doretha B.
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Easy breezy
September 6, 2015

Easy breezy. Bereaved family received on date promised and were very happy with arrangement.

Date of experience: September 5, 2015
fournull F.
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Easy to order, delivery on time
September 6, 2015

Easy to order, delivery on time. Good experience.

Date of experience: September 5, 2015