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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Rebecca M.
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Really easy...
September 16, 2015

Really easy... I hope the flowers are pretty...

Date of experience: September 15, 2015
cynthia c.
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Very disappointed with the size of the arrangement for the price but when I contacted the customer service they were very nice and made amends with a gift certificate. I appreciated their efforts

Date of experience: September 15, 2015
Jene M.
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GREAT, what else can I say?
September 16, 2015

GREAT, what else can I say?

Date of experience: September 15, 2015
Dre Z.
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Quick and easy
September 16, 2015

Quick and easy

Date of experience: September 15, 2015
Jerald H.
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The flowers this time started wilting right away
September 16, 2015

The flowers this time started wilting right away. The balloons had lost their helium on the second day. The last time I ordered these were not issues.

Date of experience: September 15, 2015
Marti P.
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The arrangement was very pretty and arranged well!
September 16, 2015

The arrangement was very pretty and arranged well!

Date of experience: September 15, 2015
Kevin M.
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Everything was well received and service was good
September 16, 2015

Everything was well received and service was good.

Date of experience: September 15, 2015
Amy B.
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Beautiful flowers
September 16, 2015

Beautiful flowers. Very happy with the service we received!

Date of experience: September 15, 2015
Susan C.
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I would love to know what florist this comes from
September 16, 2015

I would love to know what florist this comes from.

In addition to the above comment that I first left...I am not sure if was the complete order as it was a gift that you delivered to a friend. I am assuming it was what i ordered and it was complete.

**The low score on the delivery time was because when I was on the website ordering, a clock came up and said 1:26 left to still order for same day delivery for an additional $2.99. So I added the $2.99, yet the phone call that the flowers were left on the front porch of the address provided came the following day, which would have been fine except I would not have added and wasted $2.99.

Other than that, I think the experience went well.

Date of experience: September 15, 2015
Jean A.
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Excellent
September 16, 2015

Excellent. Very easy.

Date of experience: September 15, 2015
leonila Z.
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My friend really the flower that I send even is not exactly her birthday!

Thank you,
Leonila

Date of experience: September 15, 2015
AM N.
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Happy with the quality and efficiency
September 16, 2015

Happy with the quality and efficiency. Will order again

Date of experience: September 15, 2015
Kristina C.
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Very impressed with this service
September 16, 2015

Very impressed with this service. Flowers are good quality and will use this everytime.
I paid to have the flowers delivered by noon this did not happen. But the flowers are beautiful

Date of experience: September 15, 2015
Krys N.
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It was quick and easy
September 16, 2015

It was quick and easy. Found what I wanted right away.

Date of experience: September 15, 2015
Mike K.
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There was confusion between the florist and from you flowers concerning the delivery time. I was told the flowers had been delivered to my daughter@ 5:57 pm but when I called my daughter she informed me the flowers hadn't arrived yet.

I called from you flowers and I asked who was the name of the delivery person but was told they didn't have that information yet. Thus, I asked how can you confirm the flowers were delivered at a certain time (when they hadn't arrived) but you can't tell us who delivered them. They said that info wouldn't be available then but would be available before later that evening (bit couldn't say when that evening).

My daughter called me@ approximately 6:30 to say the flowers had just been delivered.

I do want to thank Rena/Rina (customer service rep) who did an outstanding job with the situation! I would also like to say another person who called the next day to follow-up and explain what happened! She said the florist forgot to provide fyf with all of the necessary delivery information, apologized for the confusion, asked if there were anything else she could do and thanked me for the business!

They arrived approximately 30 minutes later

Date of experience: September 15, 2015
JOan B.
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EAsy to use website
September 16, 2015

EAsy to use website.

Date of experience: September 15, 2015
Judi P.
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All in all a great experience
September 16, 2015

All in all a great experience

Date of experience: September 15, 2015
Joyce r.
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Flowers arrived when they said
September 16, 2015

Flowers arrived when they said.

Date of experience: September 15, 2015
alex X.
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I had a good expeirence
September 16, 2015

I had a good expeirence. I accidentaly input the wrong address or there was a computer error but ill take the blame for that one. Everything went well I called the number on your website and they changed the address. The flowers were promised before noon but arrived around 3pm. I was promised a refund for the early morning delivery but never received it. Or not yet. But what really disappointed me is that I ordered the higher quality which is I believe above the deluxe and when flowers arrived they were really small.

Date of experience: September 15, 2015
Alex H.
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The best online ordering of anything i have ever dealt with! Hands down.

Date of experience: September 15, 2015