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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I was impressed with the ease of using your site, the reasonable prices and other options. However, I was contacted by a customer service rep at the end of the day that the flowers were supposed to be delivered on, and told that they wouldn't be delivered that day. To make it worse, they were substituting the flowers that I chose for something COMPLETELY different. I was OK with them being delivered a day later than expected, and I was OK with a substitute, with one stipulation that I clearly mentioned when contacted about it, and that was that the bouquet had orchids in it. My friend's mother had passed away, and I specifically chose a bouquet that had orchids in it, because it was his mother's favorite flower. I was pretty heartbroken to see that the bouquet he received didn't have a single orchid, and was not near as pretty as the bouquet I had chosen online. I would have rather paid more on another site and actually received what I ordered, instead of a completely different bouquet that was not at all like the one I ordered, and didn't have the flower that I was so specifically shopping for.
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Easy ordering system and lovely bouquet options
Always satisfied with my ordering experience.
Excellent. Thank you for keeping the order form easy to complete
Perfect
There were several extra charges, so the overall fee appeared to be higher than expected.
Delivery was late
It was a rock lobster
Very good. But it would be nice to know shipping and handling charges earlier in the checkout process.
The ordering process is great, I hope the delivery process is as good.
I sent the flowers without a signature, anonymously. But fromyouflowers gave the recipient my name, confirming that I sent them. Next time I suppose I have to specify NOT to do that?
Very nice flowers delivered on time. Thank you!
Flowers were being delivered to my wife's place of business. They were supposed to be there before 4:00 and they didn't get there until after 4:00. Therefore my wife got her bday flowers the next day. Very disappointed.
They have the most amazing flowers!
I was disappointed to hear the flowering plant I sent to my mother for her birthday didn't have any flowers on it.
Easy and efficient website.
Problem with delivery. Confirmation was sent that flowers were delivered when really they weren't.
Called customer care. On hold for a long time. Agent did apologize. Scheduled delivery for next day and upgraded the flowers.
Paid for morning deliver and did not receive until after 3:00 pm
I paid for the expedite fee but the order was not delivered in the 4 hour time frame as stated. It did arrive same day however.
Is good, now wait n see if it works
Delivery charges are a little extreme.
I can not give a satisfactory on the selection of flowers as they are being sent to another person or place. I do not see the flowers myself. I can only rate from the person who receives them.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members