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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Jennifer H.
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Great being able to order online!
October 12, 2015

Great being able to order online! Thank you!

Date of experience: October 12, 2015
Joanne B.
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I found the web site to be very appealing and easy to use.

Date of experience: October 12, 2015
Laurie B.
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The flowers were beautiful and delivered timely but entire point of ordering the arrangement I did was to get the mason jar vase. Sadly, a simple glass vase was substituted by the florist. Other than that, the experience was fine. I may try them again and just not order such a specific arrangement.

Date of experience: October 12, 2015
Megan V.
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A large variety of options, an easy to use website, and easy to complete purchase.

My conversations with customer service were very polite and helpful. I ordered this gift for my parents' 40th anniversary, while they were on holiday in the US.

The bear was bigger than I expected, I believe he is very soft and cuddly.

All round a very positive experience. I would definitely recommend this service.

Date of experience: October 12, 2015
HEATHER U.
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I was very happy with the flowers and they were delivered on time.

Date of experience: October 12, 2015
Frank V.
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Your "Handling fee" is much more than other...
October 12, 2015

Your "Handling fee" is much more than other sites. Will go elsewhere next time because of it.

Date of experience: October 12, 2015
ionut D.
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The site is easy to use and I was informed when the delivery was completed. Thank you.

Date of experience: October 12, 2015
Cathy G.
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It was easy thank you
October 12, 2015

It was easy thank you

Date of experience: October 11, 2015
Tim B.
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Just fine thank you!
October 12, 2015

Just fine thank you!

Date of experience: October 11, 2015
Debra C.
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Flowers are pretty but I ordered that morning and then expected them in a few hours but unfortunately it didn't get there until three hours after promised

Date of experience: October 11, 2015
Lynn J.
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All of my expectations have been satisfied
October 12, 2015

All of my expectations have been satisfied. It is easy to order and have been told that the flowers I have ordered are beautiful. My only complaint is that the "sale" prices are good but when all is totaled the price is expensive. With that said, I will use this site again.

Date of experience: October 11, 2015
Terri P.
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Everything was so easy to find and to do!
October 12, 2015

Everything was so easy to find and to do!

Date of experience: October 11, 2015
Nicole B.
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The flowers were gorgeous!
October 12, 2015

The flowers were gorgeous! Even better than the picture!

Date of experience: October 11, 2015
Susan W.
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My first time to try online
October 12, 2015

My first time to try online. Thank you and yes we would order flowers from you again.

Date of experience: October 11, 2015
Megan T.
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The delivery was supposed to be done two days prior to actual delivery date.

Date of experience: October 11, 2015
marissa C.
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I ordered the middle not the cheapest but not the expensive one I didn't want it tall. It did not look like the picture very sad!

Date of experience: October 11, 2015
Debbi S.
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The shopping experience was great but the ordering process was aggravating... the first customer representative that I spoke to was no help at all... she was lousy but the second and third were great... Kudos to them... my recipient was very happy and satisfied... thank you soooooo much...

Date of experience: October 11, 2015
Michael R.
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Smooth process all the way through
October 12, 2015

Smooth process all the way through. Relative that received the order was very pleased.

Date of experience: October 11, 2015
Zak V.
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Quick and easy, wish there were delivery instructions though.

Date of experience: October 11, 2015
Jennifer E.
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Amazing Costumer Service!
October 12, 2015

Amazing Costumer Service!

Date of experience: October 11, 2015