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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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David K.
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I wish there was a possibility to choose a specific time I would like the flowers delivered at. For surprises that can be very important.

Date of experience: October 14, 2015
ryan s.
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Excellent help getting flowers delivered back home from my station in germany

Date of experience: October 14, 2015
Nickey c.
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So many beautiful floral arrangements to pick from

Date of experience: October 14, 2015
Dawn S.
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Easy and quick
October 14, 2015

Easy and quick.

Date of experience: October 14, 2015
Stacie H.
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I love the product, the service and the price
October 14, 2015

I love the product, the service and the price. I will order again, thank you!

Date of experience: October 14, 2015
glenda S.
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Good customer service
October 14, 2015

Good customer service.

Date of experience: October 14, 2015
val n.
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My mom said they are beautiful
October 14, 2015

My mom said they are beautiful

Date of experience: October 14, 2015
John C.
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Was super
October 14, 2015

Was super

Date of experience: October 14, 2015
Sam N.
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The man who assisted me on the phone was great!
October 14, 2015

The man who assisted me on the phone was great! Super helpful and efficient

Date of experience: October 14, 2015
Ian U.
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I had to enter the shipping and billing address 3 times, it was like in a loop and it wouldn't let me finish the order. Someone needs to check this process online.

Date of experience: October 14, 2015
RICHELLE C.
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Very good & fast service
October 14, 2015

Very good & fast service

Date of experience: October 14, 2015
Sylvia Z.
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I love this site very easy to get around it and I am esspecially very pleased with your delivery methods flower lady in Boerne Tx had to make 2 trips to get flowers to the family very nice very happy with actual arrangement

Date of experience: October 14, 2015
Brian C.
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Excellent
October 14, 2015

Excellent

Date of experience: October 14, 2015
Satisfied J.
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Receiver was happy
October 14, 2015

Receiver was happy

Date of experience: October 14, 2015
Tami C.
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Never use the florist you used again
October 14, 2015

Never use the florist you used again.

Date of experience: October 14, 2015
Corey C.
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Great flowers, quick delivery
October 14, 2015

Great flowers, quick delivery

Date of experience: October 14, 2015
Dorothy P.
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I was a little disappointed in the arrangement
October 14, 2015

I was a little disappointed in the arrangement. It was not as robust as I thought it was going to be. But my Mom enjoyed them so that is all that matters.

Date of experience: October 14, 2015
Rebecca G.
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Your arrangement was not what it showed online
October 14, 2015

Your arrangement was not what it showed online,. Delivery was good. Prices were not that God. Nice specials but extra cost made them to expensive. Arrangement of flowers was not to my expectation. Was very disappointed

Date of experience: October 14, 2015
Louise D.
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Arrived in good condition
October 14, 2015

Arrived in good condition - thought the plant would be bigger. Also surprised it arrived in a box with Styrofoam peanuts and that I had to assemble. If this was a gift, I think I would be disappointed at the presentation.

Date of experience: October 14, 2015
Diane V.
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Your customer service is no reflection of my complaint - other than not being notified until after the cut off for same day delivery that my order couldn't be filled by a local florist. Knowing earlier would have given me the time to change it.

What arrived is a sad comparison to what is pictured. Please don't list things for same day delivery if they cannot be filled same day! Also, please don't show in a picture and precisely describe what will arrive and have it look like a cheap knock off.

Date of experience: October 14, 2015