On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Everything was fast and easy! I had to do a same day delivery and nothing was overpriced or hard to get ordered. Loved it!
Shipping and handling is really expensive
Flowers delivered timely (same day service) but not impressed with the cheap looking arrangement.
The service was quick and easy, the flowers were lovely.
My only complaint was they were not delivered on time and my daughter did not get them until the following day.
The extra fee I paid was supposed to be refunded, but it has not yet.
Fast and Easy! EXCELLENT SERVICES!
Customer service was great and delivered the flowers on time.
Flowers were beautiful and delivered as pictured.
So far, so good. I will check with my sister and see how the flowers looked upon arrival.
She did not receive the flowers on the date ordered even though I paid an expedited price to get them their the same day. With that said, she received them a day late and loved the arrangement.
The order was delivered in a timely manner and my daughter (the recipient in the US) was very pleased with her bouquet!
Thank you! You have made it possible to surprise my friend all the way from here in the UK!
Fast, easy, & convenient.Will use again
Your site is very user friendly! I didn't know the day the flowers were to be delivered if they were in fact done. The customer representative was amazing but couldn't reach the florist who delivered them therefore, I had to wait until the following day to learn they were received. Better communication from the florist sending would be nice.
Very fast and easy to place order online.
Ordering was fast and easy. The prices were more than expected though.
Easy ordering and same day delivery available was perfect.
Order looked like picture. Pretty in appearance.
Better than other Internet company i used recently.
Nice arrangement. I left part of the address out to be delived to. I sent correction per email it was corrected an arrived at right place. Next day service appreciated!
Great experience, thank you!
Ordered flowers and paid for same day delivery...They weren't delivered. Contacted them the next morning and got a message that they were looking into it. Finally, at 3:00 after yet another email (phone puts you on hold forever). Sorry, can't do it today either, we will deliver it tomorrow (Saturday) and give you a $10 gift certificate. I responded that she didn't work on Saturday and that a gift certificate for $10 was an insult.
Finally a supervisor called me...It was like talking to a brick wall. Now they were going to upgrade the flowers, give me a $20 gift certificate, but still won't deliver until Saturday when the business is closed. WTF? It's too late to order from someone else for today's delivery.
Shameful! I understand (maybe) missing the first guaranteed delivery day, but 2?
I got my money back, but that's not the point, I wanted the flowers, not the money!
I think your delivery fee should be included in your price of flowers. $15 added at end plus tax is diciteful. Obviously, this is a site dedicated to delivering flowers. Please re-evaluate your site.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members