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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Meghan C.
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Convenient, a little pricy for the on time delivery fees and the $14.99 delivery cost.

Date of experience: November 11, 2015
Henry A.
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Simple and easy as long as it is delivered on time 5 star service

Date of experience: November 11, 2015
Katelyn S.
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It went well!
November 11, 2015

It went well!

Date of experience: November 11, 2015
Jennifer F.
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The flowers were delivered within a few hours of ordering them!

Date of experience: November 11, 2015
ROBERT J.
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Wife is happy
November 11, 2015

Wife is happy.

Date of experience: November 11, 2015
Kevin V.
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It was as I expected
November 11, 2015

It was as I expected. I did like the 4 hrs delivery

Date of experience: November 11, 2015
California
1 review
0 helpful votes
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Orderex a "Deluxe" flower arrangement with a box of chocolates, with expedited shipping.
The flowers were all wilted and dying, chocolates were never delivered, and the shipping was an entire day late.
I called Customer service about the issues and they fought me to give a refund. They finally said they were ONLY going to refund me the price of chocolates and expedited shipping fee. This was a month ago, and I still havent gotten my refund. Everytime I call them to ask where the money is, I am put on hold for 15-20 minutes and they say "check with your bank" or "we did it on our end sooo.". I already did call my bank and they said there was nothing being witheld on their end. A month later, I am still waiting for my measly refund! From You Flowers is absolutely horrible! Their 100% Satisfaction Guaranteed promise on their website is a lie! And their customer service rep's are mindless! I have never hated a business so much. They are completey unapologetic. It's no wonder they are rated a 1 out of 5 on every website I have seen.

Date of experience: November 11, 2015
Pennsylvania
2 reviews
0 helpful votes
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False advertisement
November 11, 2015

Ordered a happy birthday bouqet which cost over $60 and got something that looked totally different and could have been the quality of a dollar store. They manager wouldnt refund me! Only offered a 50% discount for something i didnt order!

Date of experience: November 11, 2015
Terese G.
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Several months ago I was invited to order flowers and receive "free shipping for life." I ordered flowers for my elderly parents, thinking that shipping or delivery is fairly expensive each time I send them flowers. I have not been able to use the "free shipping for life" code yet, even though I have ordered flowers twice since. I am guessing that it's because there were other "special" prices when I ordered. However, my last order was a "same day delivery" special that I chose not to have delivered for several days, since it was for Veteran's Day. Why couldn't I use the free delivery code for that?

Date of experience: November 11, 2015
David S.
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The arrangement I ordered was modest but nice looking. The arrangement my Fiancee received was as pathetic as Charlie Brown's Christmas Tree. Any professional selling such a package should be embarrassed.

Date of experience: November 11, 2015
Tracy E.
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What a great and easy website, love the same day ordering!

Date of experience: November 11, 2015
Lauren T.
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Thank you for providing free shipping!
November 11, 2015

Thank you for providing free shipping! The person I sent the flowers to loved them and I was so happy she was happy!

Date of experience: November 11, 2015
Amy S.
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So far so good
November 11, 2015

So far so good. Just look for it to be delivered timely. Thank you!
Update: Everything seemed to go smooth and plant arrived at funeral home timely. Thank you!

Date of experience: November 11, 2015
Matt A.
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Service was fast and product quality was good
November 11, 2015

Service was fast and product quality was good

Date of experience: November 11, 2015
dennis b.
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Ordered, delivered, happy
November 11, 2015

Ordered, delivered, happy

Date of experience: November 11, 2015
Maria Y.
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Thank for the immediate application of the discount
November 11, 2015

Thank for the immediate application of the discount. The ordering was fast and easy. I was glad to have the same day delivery option available :) I LOVE the fact that the flowers were delivered already arranged beautifully in it's vase with water already in it. She loved it! Thank you!

Date of experience: November 11, 2015
Kathy M.
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Vertical pleased
November 11, 2015

Vertical pleased

Date of experience: November 11, 2015
Alex C.
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The Internet site is user-friendly, delivery was on time. Good service!

Date of experience: November 11, 2015
Robert W.
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Great selection
November 11, 2015

Great selection. Web site easy to navigate.

Date of experience: November 11, 2015
Catherine G.
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I sent Get Well flowers to a family member
November 11, 2015

I sent Get Well flowers to a family member. She was so happy and excited to get them! She said they were beautiful and they really made her day. That was the goal--to cheer her up after her challenging surgery. Fromyouflowers.com helped me do that for her!

Date of experience: November 11, 2015