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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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cynthia g.
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It was great with the exception of the surprise handling fee. It would be nice to know before hand.

Date of experience: December 18, 2015
Wanda N.
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Very satisfied with everthing
December 18, 2015

Very satisfied with everthing.

Date of experience: December 18, 2015
Donna C.
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Always a pleasure
December 18, 2015

Always a pleasure. Fast and convenient.

Date of experience: December 18, 2015
Grace H.
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A little pricey, but I was there when she received them and she was pleased, so all is OK.

Date of experience: December 18, 2015
Cindy M.
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I've never had a problem with my orders except the last one I placed. It was my daughter birthday on the 17th and she didn't receive the flowers until the 18th. No one called to let me know so I was disappointed that she didn't get for her birthday.
So my recommendation would be to call the customer so they know there is problem with their order.
Otherwise I like you services
Thanks
Cindy

Date of experience: December 18, 2015
B H.
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Great website...
December 18, 2015

Great website...so easy. But...was somewhat disappointed in the plain balloon colors that came with the mylar ones. Thought it didn't look very exciting because there were only two colors and two of the balloons were plain white...boring presentation.

Date of experience: December 18, 2015
Zafar C.
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Next time I want to see the HANDLING charges well before the final check out.
I remember seing one site for USD 25 but lost its address.

Date of experience: December 18, 2015
Tara M.
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Great experience
December 18, 2015

Great experience- efficient and easy!

Date of experience: December 18, 2015
william k.
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The flowers were beautiful, bigger than I thought
December 18, 2015

The flowers were beautiful, bigger than I thought.

Date of experience: December 18, 2015
Janelle W.
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What I received look nothing like the picture nor had the items shown

Date of experience: December 18, 2015
JH S.
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It was a gift so I did not see the product and unable to accurately rate. The service charge was a bit high!

Date of experience: December 18, 2015
jan s.
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BEAUTIFUL FLOWERS, THANK YOU
December 18, 2015

BEAUTIFUL FLOWERS, THANK YOU

Date of experience: December 18, 2015
Jessica c.
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Thank you for the speedy delivery of the beautiful fresh bouquet!

Date of experience: December 18, 2015
Jane S.
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All went well
December 18, 2015

All went well. The recipient liked them. Nice service from this company.

Date of experience: December 18, 2015
nikki U.
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I paid for a large arrangement for $65 and received a $25 dollar arrangement with only 3 roses In them it had carnations in the bouquet as well and the arrangement I selected I did not. The bouquet I ordered was not the same one delivered, it was in a whole other vase design. Im not satisfied at all, the only positive thing I can say is that the delivery was speedy, everything else was horrible, and I had to stop on the way home and purchase more flowers to put in the bouquet before giving it to my loved one.

Date of experience: December 18, 2015
mala m.
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Excellent...
December 18, 2015

Excellent...extremely easy!

Date of experience: December 18, 2015
Danielle D.
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The 14.99 service charge is a bit pricey and i didnt know about it till i was at check out. At that point i just wanted the flowers sent so i paid it anyway.

Date of experience: December 18, 2015
Danica H.
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Efficient
December 18, 2015

Efficient - looking forward to seeing if product is good quality

Date of experience: December 18, 2015
Lisa V.
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The service charge is pricey and almost the cost of the flowers.

Date of experience: December 18, 2015
dannie A.
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Grwat overall
December 18, 2015

Grwat overall

Date of experience: December 18, 2015