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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I thought the overall experience was great. The flowers that arrived were wonderful but I was a bit surprised to be charged both a handling fee and a delivery fee. I believe that the handling fee should be included in the price of the flower arrangement I'm paying for. Additionally, the handling fee was something in the range of $14 - I felt that it was very high. On the other hand, I got a beautiful bouquet of flowers ordered the same day.
Flowers were delivered 15 minutes before school let out
REALLY
Thanks for adjusting the delivery address on time! It was a relief that it got to the correct address.
Annoyed that delivery fee snuck in at the end AND additional express fee?
They were so beautiful!
Thanks for the great service you provide.
Fast and easy to order. Just the delivery price is a bit much. But everything else was great!
Great overall experience.
Great experience
Very convienent
You make it very convenient thank you
I prefer you put the handling charges in the original price of the flowers as opposed to the add on. It was a surprise and I don't like surprises of that kind. Besides this, I appreciate it and will be happy to hear what my daughter thinks of the end result as she is a lover of pretty floral arrangements. Thank you, Paul L. Lund
P.s.
You did an excellent job of taking the order, processing the order for a fast delivery...up to this point very happy. Period. I received a picture of the flowers and find the floral arrangement much thinner looking and rather skimpy. The floral arrangement I chose was much fuller and more abundant in flowers. I even ordered the supreme expecting to really get that extra touch. It was lacking. I am dissatisfied for the amount of money I am being billed for it. Disappointed in Sterling, IL. Paul Lund
I paid a premium to have the flowers delivered in the AM but they weren't delivered until the PM
Easy website, great images.
It was a gift so I did not see the flowers but recipient was very happy
Thank you sooo very much for the same day delivery and free shipping today. Really appreciate that!
Thank you. Diane
Order was placed, processed and delivered quickly. Thanks for the prompt service and the flowers were beautiful.
The fees and handling charges doubled the price
The flowers were beautiful thank you.
They were to be delivered yesterday within 4 hours. They are almost 24 hours late.
The flowers were beautiful.
You owe me my 4 hour delivery charge back.
It is a convenience that will call me back to the site; however not knowing the Service/handling fee until you are about to pay is not customer friendly.
Flowers have always been delivered promptly and have made the desired impression.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members