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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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lauren J.
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Wanted to send some affordable flowers and fromyouflowers was a great option.

Date of experience: March 12, 2016
Sim T.
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Great services!
March 13, 2016

Great services!
2

Date of experience: March 12, 2016
Kristin B.
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Website shows beautiful flowers
March 13, 2016

Website shows beautiful flowers. If you state guaranteed delivery, why is there a $15.00 service charge, to make sure item is delivered and there are no problems? Contradicts itself a little bit... So after delivery, the original pictures of flowers I ordered are ALOT different from what was received. I paid for a lot more flowers than what was in the arrangement. Not to happy about that. At all...

Date of experience: March 12, 2016
Kerry Z.
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I buy all my flowers here
March 13, 2016

I buy all my flowers here. I'm in Canada and my family is in U.S. It's so easy to order from here.

Date of experience: March 12, 2016
Leeanne T.
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Great experience thus far please ensure you deliver on March 11th!

Date of experience: March 12, 2016
William G.
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15$ service fee is too high
March 13, 2016

15$ service fee is too high

Date of experience: March 12, 2016
Steve M.
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Assuming all goes well with this order, I'll definitely be back to order from this site again.
Update: order was received at the time guaranteed and the recipient was very happy to get the flowers. She absolutely loved them! Thank you so much for the excellent first time buyers experience satisfaction that went above and beyond expectations! You'll be hearing (future orders) from me again!:-) Have a wonderful weekend! - Steve

Date of experience: March 12, 2016
Shawna X.
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First time buyer!
March 12, 2016

First time buyer! Extremely satisfied! Won't go back to my previous on-line florist.

Date of experience: March 12, 2016
Anne G.
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Easy, clear, good value
March 12, 2016

Easy, clear, good value. Delivery was on time and giftee was delgihted!

Date of experience: March 12, 2016
Chris W.
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My only note would be that Id like to see the service/handling fees before the final billing page...maybe just include it in the price. Wouldn't change what I want to buy, but its nice not to feel like some scheme was pulled at the last second.

Otherwise, the person I sent the order to loved it. I am really glad that this service offered same day delivery.

Date of experience: March 12, 2016
edna c.
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Great!
March 12, 2016

Great! Flowers got to my daughters school of on time. Thank You!

Date of experience: March 12, 2016
DBaby Y.
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Tons of items to choose from, I love the same day delivery options

Date of experience: March 12, 2016
Elaine U.
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Thanks so much
March 12, 2016

Thanks so much. Our daughter reported the flowers arrived promptly this morning and they are absolutely beautiful - very fresh and nicely arranged.

Date of experience: March 12, 2016
Twhite S.
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I placed an order for tulips that included 20 flowers with 6 different colors. It arrived with 2 colors and 3/4 of the flowers were wilted. Very disappointing. When I expressed my concern it took 4 emails before they finally refunded me 100% which was exhausting. I am glad it was finally resolved but the entire process was just a negative one for me.

Date of experience: March 12, 2016
Grace P.
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The text boxes for the messages, the banner and the signature are way too short, even a few more characters would have helped.

I would also have appreciated a photo of the final arrangement texted or emailed to me.

The flowers were delivered on time as expected and the recipient was very appreciative of their beauty. This was a painless process and I thought the pricing was very fair, even including the expedited/same day delivery charges.

Date of experience: March 12, 2016
tyrone s.
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Very helpful with the choices
March 12, 2016

Very helpful with the choices

Date of experience: March 12, 2016
Alicia A.
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The flowers were suppose to have sunflowers but did not. It's the persons favorite flower. That's why I picked it. It was still pretty.

Date of experience: March 12, 2016
Parker S.
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J
March 12, 2016

J

Date of experience: March 12, 2016
Jessi R.
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Quick delivery!
March 12, 2016

Quick delivery!

Date of experience: March 12, 2016
Marcella M.
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1st timer let's see how it goes!
March 12, 2016

1st timer let's see how it goes!

Date of experience: March 12, 2016