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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Debbie S.
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Easy shopping, best price, same day friendly delivery

Date of experience: June 10, 2020
Deb L.
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Ordering was the easy part
June 10, 2020

Ordering was the easy part. I have a issue with your customer service. I was notified that the flowers were delivered, I asked REPEATEDLY "Did the driver actually hand off the flowers, and do they know who it was?" You just responded with: your flowers were delivered. I hadn't heard from the recipient, so I was concerned. Finally, after I messaged her, she told me the flowers were handed off to her Physical therapist, who handed them to her. So she thought they were from HER. THIS is why I wanted to know WHO the flowers were handed off to. This will cause me to think twice about ordering from you, if you can't keep me informed. She did love the flowers, reported that they were quite beautiful. So thanks for that.

Date of experience: June 10, 2020
Sara O.
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Great service
June 10, 2020

Great service

Date of experience: June 10, 2020
A R.
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Shipping seems to be a little too expensive in my opinion.

Date of experience: June 10, 2020
Jonathan B.
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Made my wife's Birthday complete thanks again
June 10, 2020

Made my wife's Birthday complete thanks again.

Date of experience: June 10, 2020
Sharon B.
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Excellent!
June 10, 2020

Excellent!

Date of experience: June 10, 2020
Bryna A.
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The website was easy
June 10, 2020

The website was easy. The delivery was on time. But what mut moon received looked nothing like what I ordered. And now from reading your reviews this is something that happens often. The photo was a nice full planter so well put together. That's not what she got it was owerri dinky and not full at all. Pretty disappointed but my mom said she loved them so that's good. Tho she could be being nice.

Date of experience: June 10, 2020
Ann G.
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I didn't realize they were coming in a box and I would have to arrange them before giving them to my daughter. I thought Mylar balloon would be a floating one not a small one on a stick, definitely not worth $4.99. Flowers were very pretty though

Date of experience: June 10, 2020
Kathy C.
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Wasn't aware of additional $14.99 service and handling fee until the end. That should be included or noted up front as I thought the other fees were all that were included.

Date of experience: June 10, 2020
Grace K.
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Great product and presentation!
June 10, 2020

Great product and presentation! First rate business, I highly recommend.

Date of experience: June 10, 2020
Daniel X.
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Beautiful flowers and easy to manage the site
June 10, 2020

Beautiful flowers and easy to manage the site

Date of experience: June 10, 2020
Kim C.
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It was nice the flowers were delivered within hours of me placing an order. They were for a funeral and wanted to make sure they were there before the service was over.

Date of experience: June 10, 2020
Joseph V.
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No trouble
June 10, 2020

No trouble.

Date of experience: June 10, 2020
barbara W.
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Happy
June 10, 2020

Happy

Date of experience: June 10, 2020
Marlo M.
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Too expensive for what it is but it was nice
June 10, 2020

Too expensive for what it is but it was nice.

Date of experience: June 10, 2020
Jeff M.
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It was okay
June 10, 2020

It was okay. It looks kind of thrown together instead of arranged.

Date of experience: June 10, 2020
Shirley A.
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Excellent idea of a personalized vase..
June 10, 2020

Excellent idea of a personalized vase. Still a work in progress until delivered.

Date of experience: June 10, 2020
Carol R.
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Love what I ordered but wish I could have chosen a different candy as it is for a 6 year old who probably won't be impressed with caramels.

Date of experience: June 10, 2020
Ashley H.
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Always easy to shop for what I want & flowers always come in fresh

Date of experience: June 10, 2020
Florida
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I chose FromYouFlowers.com to deliver flowers for my wife's birthday, and paid them a fee to have the bouquet delivered by noon. They delivered it at 5:30pm... I paid for a premium bouquet (the best of the three options they included), they brought a poorly-looking basic version. I will now have to fight them for a refund (and waste my time doing so...), but here's a warning to everyone else: STAY AWAY!

Date of experience: June 10, 2020