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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Bonnie W.
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Had issues with verification of recipient address
October 20, 2016

Had issues with verification of recipient address - they tried to tell me no such address even when verified with recipient - they failed to explain the issue with the address correctly which caused major frustration for me and almost ruined the surprise.
Flowers were delivered when promised.

Date of experience: October 20, 2016
Richard F.
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Really easy to use and great clear pictures
October 20, 2016

Really easy to use and great clear pictures.

I dont like the offers for magazines and such, i found all that clutter confusing

Date of experience: October 20, 2016
Mary A.
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When delivering order to same zip code and within 1 mile of one another,it seems we should get a discount on delivery, especially for Platinum members!

Date of experience: October 20, 2016
Carol G.
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Your website is easy to navigate and prices seem reasonable for the merchandise. The dozen "Rainbow Roses" bouquet was sent as a sympathy gift. My daughter said the flowers were beautiful and they smelled fantastic! We created one of your "face vases" and added some encouraging words on the photo. With your step-by-step instructions, it was easier to do than I thought it would be! She said it turned out really cool! Your vase idea is VERY creative and adds a very personal touch to the gift. The ONLY complaint I have is that I did not see anything about the additional $14.99 service/handling fee at anytime before I went to checkout. Thank you for allowing me to send feedback. God bless!

Date of experience: October 20, 2016
Michael O.
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The only glitch was that we received day lillies but ordered calla lilies.

Date of experience: October 20, 2016
Laurel L.
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Site is easy to use
October 20, 2016

Site is easy to use

Date of experience: October 20, 2016
Angela M.
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I had a problem with your discount code which is barely a discount and then when I proceed to check out I see that I am charged an additional $30 for service and handling (hidden fees)! Plus taxes. You need to be more straightforward with your pricing and details.

Date of experience: October 20, 2016
donna w.
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Easy ordering
October 20, 2016

Easy ordering

Date of experience: October 20, 2016
melanie g.
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Everything as great!
October 20, 2016

Everything as great!

Date of experience: October 20, 2016
Sandra H.
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It was really simple and I hope my sister was very happy

Date of experience: October 20, 2016
Vanessa M.
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Very happy with service
October 20, 2016

Very happy with service

Date of experience: October 20, 2016
Wendy S.
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I had some problems with inputting my card information for some reason. But other than that everything else went well.

Date of experience: October 20, 2016
Sandy D.
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Flowers were beautiful
October 20, 2016

Flowers were beautiful. Just as advertised

Date of experience: October 19, 2016
Anne D.
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I don't like "hidden" service fees
October 20, 2016

I don't like "hidden" service fees. However, your fees are less than some other florists.
After I saw what was sent, I.Was.Furious! I paid a total of $62+ for 7 flowers! (1 Rosebud, 1 Lilly and 5 Gerber Daisies.) That is completely ridiculous! I sent it for a housewarming gift and it was so small, it ended up on a small shelf to make it look more substantial. I was very disappointed!

Date of experience: October 19, 2016
Angie M.
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...
October 20, 2016

Date of experience: October 19, 2016
Tim W.
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Seems like everything went well
October 20, 2016

Seems like everything went well. I guess we will see if it pans out.

Date of experience: October 19, 2016
Daniel U.
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The wife loved the flowers!
October 20, 2016

The wife loved the flowers!

Date of experience: October 19, 2016
Brenda J.
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This time it finally went well
October 20, 2016

This time it finally went well. So for today's order everything is fine, and I thank you. I will need to use the service again to see if past issues with delivery date problems were a fluke or the norm.

Date of experience: October 19, 2016
Diane A.
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I had this plant sent to my daughter in LA
October 20, 2016

I had this plant sent to my daughter in LA. Did not see the final product. Will wait to see a picture from her.

Date of experience: October 19, 2016
Ethel F.
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So far, nice and easy
October 20, 2016

So far, nice and easy. True tale will be when I see the flowers at my friend's house.

Date of experience: October 19, 2016