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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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H L.
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The recipient of the Christmas floral arrangement said it was lovely and it was delivered on the very day that I selected. Thank you.

Date of experience: December 5, 2016
Kim S.
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The flowers were sent to a funeral service out of state. The family of the deceased posted on facebook they had received a beautiful poinsettia with no card. I responded that we had sent a poinsettia.

Date of experience: December 5, 2016
rachel h.
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First order and it was late to be delivered
December 5, 2016

First order and it was late to be delivered. Guy in customer service was very nice though.
Anthony G.

Date of experience: December 5, 2016
Amaury Z.
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Last Saturday December 3, my girlfriend who lives in NY was for birthday. And in the intention to make happy since santo domingo, I take the option to send a flower arrangement from www.fromyouflowers.com.

At the moment of entering I saw some photos of very nice arrangements and with the option of being sent on the same day, I take the opportunity to congratulate you. The offers that I had on the page seemed very nice and even a good price.

By the time these flowers arrived at the hands of my bride, they were so ugly and sloppy that I do not think even the dead wear flowers with their appearance. They had a look of cockroaches that only God knows and was not even close to what they had offered me on the page. Both in quantity of flowers and in the styles of design of the flower arrangement.

For me that I live in the Dominican Republic, it was very important to generate a good impression with this arrangement of flowers because of the special occasion. But not close, I felt cheated and cheated by people fromyouflowers.

For others, after arranging the flowers I also realized that the prices had been triggered by the charge of shipping and handling and ended up spending 30% more than I had estimated due to these taxes applied.

The only wish I had was to get my money back.

Date of experience: December 5, 2016
Shelly N.
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Efficient website
December 5, 2016

Efficient website.

Date of experience: December 5, 2016
Pat Z.
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Seemed to be a surprise handling charge at end of order. Otherwise everything else was fine.

Date of experience: December 5, 2016
Daisy p.
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This website is really, nice and easy
December 5, 2016

This website is really, nice and easy. The customer service representatives were very helpful.

Date of experience: December 5, 2016
Kim G.
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Our parents loved it and it was a very nice basket, pricey

Date of experience: December 5, 2016
Lucia R.
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We wanted to buy a different bundle but couldn't because it will be 2 day delay. And then we paid extra so we can have it before 12 and they didn't get there till 1:45pm. Not very happy with the service.

Date of experience: December 5, 2016
Abdul G.
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I am coming back after a terrible experience didn't even use the credit given. I hope this is a better experience

This was perfect!

Date of experience: December 4, 2016
joseph e.
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Ok
December 5, 2016

Ok

Date of experience: December 4, 2016
Stephanie M.
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Delivery was quick and driver was courteous
December 5, 2016

Delivery was quick and driver was courteous. Happy with flowers

Date of experience: December 4, 2016
Lynn S.
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Ordering was easy
December 5, 2016

Ordering was easy. I will let you know. I want to make sure the flowers are fresh.

Date of experience: December 4, 2016
Kathryn k.
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Can't wait to hear as beautiful as pic
December 5, 2016

Can't wait to hear as beautiful as pic. Thanks they were very much appreciated.and beautiful

Date of experience: December 4, 2016
Georgia C.
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I was very satisfied with everything
December 5, 2016

I was very satisfied with everything. Thank You

Date of experience: December 4, 2016
Amanda Q.
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As far as I know eerything was fine
December 5, 2016

As far as I know eerything was fine. I ordered as a gift.

Date of experience: December 4, 2016
Abigail M.
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All the fees were a surprise at the end
December 5, 2016

All the fees were a surprise at the end.

Date of experience: December 4, 2016
Debbie L.
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Very pleased with prices,variety, and delivery fee.

Date of experience: December 4, 2016
Jennifer A.
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Thanks for an easy to use website and a wonderful selection!

Date of experience: December 4, 2016
Kathy L.
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Ordering online was simple and fast!
December 5, 2016

Ordering online was simple and fast! Item received was exactly as shown in picture on website. Great job! The ONLY place online that would deliver to a different state. SO GLAD I found them

Date of experience: December 4, 2016