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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Rosalind S.
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Perfectly satisfactory but rather more expensive than expected.

Date of experience: December 23, 2016
Lynda P.
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Stunning arrangement for my Christmas dinner table
December 23, 2016

Stunning arrangement for my Christmas dinner table.

Date of experience: December 23, 2016
Michael J.
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I tried 7 times to order finally I may it
December 23, 2016

I tried 7 times to order finally I may it.

Date of experience: December 23, 2016
sabra m.
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The flowers were not very close to the picture and delivery person rang the bell and left flowers on doorstep

Date of experience: December 23, 2016
Ruben D.
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Quick delivery, easy to order online
December 23, 2016

Quick delivery, easy to order online.

Date of experience: December 23, 2016
Anne O.
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I like buying from local florists
December 23, 2016

I like buying from local florists. I live in Florida, and his is a gift for friends in Connecticut who I haven't seen in a while. The choices were great and the process was easy. My friends received the arrangement and said they were beautiful!

Date of experience: December 23, 2016
Louisa L.
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I liked your prices, That is why I ordered from you
December 23, 2016

I liked your prices, That is why I ordered from you. The flowers did not look a big and beautiful as what I ordered. It had less roses and other flowers as shown in your ad

Date of experience: December 23, 2016
Andrea C.
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Easy, good selection, good deals thanks!
December 23, 2016

Easy, good selection, good deals thanks!

Date of experience: December 23, 2016
Dave W.
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Fast and Easy!
December 23, 2016

Fast and Easy! Great service, called first to arrange delivery.

Date of experience: December 23, 2016
Nancy R.
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Ordering was easy, I got an email saying my order had been delivered and the recipients hadn't received it. The only thing I didn't like was that when I called I had to way 20 minutes for a customer service representative but the representative was very nice and resolved the problem. Out call got disconnected and she called back right away. Thank you!

Date of experience: December 23, 2016
Ashley J.
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The flower arrangement is nice and the best price I found on the internet, but the card is spelled wrong and has a random number 7 on it. This kind of defeats the whole purpose of writing a message if the recipients name is going to be spelled wrong!

Date of experience: December 23, 2016
ella j.
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I would really like it if you would put a nice red ribbon around the white basket. One of the other florists had their plant with such a ribbon and it really set off the white basket. If I isn't too much trouble? And thanks.

Thanks for adding the red bow to the basket. Really looks great.

Date of experience: December 23, 2016
Ellen G.
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Polite dealer
December 23, 2016

Polite dealer. Delivered as promised.

Date of experience: December 23, 2016
Margie M.
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I've used your site several times and the people who receive the flowers love them.

Date of experience: December 23, 2016
judy r.
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A complete disaster
December 23, 2016

A complete disaster. I would not recommend this "florist" to anyone. Delivered flowers a day early 12/21 and left them outside. Sent me an email on 12/21 saying my flowers WERE delivered on 12/22. What? I spent 30 minutes on hold waiting to talk to customer service. Emailed them and was e-mailed back that they would redeliver on the correct day 12/22. They asked me what time would be convenient and I emailed them back and said "any time after 11 am". They did NOT redeliver. I emailed them again and got "sorry". Major screw up. Really not worth the aggravation, there are way too many choices for florists out there. They "gave" me a partial refund, but that really does not make up for the mess they created. There faulty customer service should be ashamed.

Date of experience: December 23, 2016
Tracey C.
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Shipping is usually outrageous and I choose not to send flowers anymore, however, your price was not too bad.

Date of experience: December 23, 2016
Robert G.
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Ease of navigation
December 23, 2016

Ease of navigation

Date of experience: December 23, 2016
Vicki H.
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Thank you my flowers were perfect
December 23, 2016

Thank you my flowers were perfect

Date of experience: December 23, 2016
Janie Z.
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Your website makes ordering easy and pleasant
December 23, 2016

Your website makes ordering easy and pleasant - Thank you!

Date of experience: December 23, 2016
Charlene B.
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Easy to use but hard to pick a bouquet
December 23, 2016

Easy to use but hard to pick a bouquet. They're all so pretty :) My only complaint is that I ordered the premium, the highest priced bouquet and it was not as full and pretty as I thought it would be. :(

Date of experience: December 23, 2016