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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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LaVaughn A.
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Easy ordering
December 27, 2016

Easy ordering. Delivered as promised.

Date of experience: December 26, 2016
Larry B.
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Flowers arrived as promised
December 27, 2016

Flowers arrived as promised. Florist put together a beautiful arrangement and was not skimpy on the flowers. Very pleased with this experience. Sent two orders in two different locations and both exceeded expectations.

Date of experience: December 26, 2016
KATHLEEN W.
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Quick flower sight, great price, they were sent to a friend, so I never saw them. But I did receive a great thank you note. Flowers within my budget, to let someone know that you care about them.s

Date of experience: December 26, 2016
Jim K.
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Great product, love FromYouFlowers
December 27, 2016

Great product, love FromYouFlowers

Date of experience: December 26, 2016
judy c.
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Had what i wanted w/ discount and flexible delivery dates.

Date of experience: December 26, 2016
Robin H.
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Always good service and dependable products!
December 27, 2016

Always good service and dependable products!

Date of experience: December 26, 2016
Carol G.
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Gave me free delivery because I did not know the amount and so did not order. I had locked in 20% discount and then got e mail from you about free delivery but no 20% discount. The flowers were ordered before 3 on Dec. 23 rd and were not delivered until Dec. 25th. In future I would call a local florist and talk directly to them. I did not realize this was not a MI florist but a middle person. Thank you!

Date of experience: December 26, 2016
Juan W.
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I thought when you ahead of time you the expected delivery would be earlier on the date you select. It deliver on the date requested but I thought by being an order earlier by three weeks would have placed my order in the morning. The recipient had to wait the entire day before she could move on the next thing to do.

Date of experience: December 26, 2016
Beth V.
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The balloons were for someone half the U.S
December 27, 2016

The balloons were for someone half the U.S. away who is terminal, & can't easily contact me to reply.
I just heard from them yesterday though, & from their response they were very pleased which makes
Me very pleased! This is the 1st time I've ordered from you guys & though I don't have a lot of call to
Order flowers or balloons, I will definitely keep you guys in mind. I was very pleased with the service
& the promptness. Thank you much from a very satisfied customer! Beth

Date of experience: December 26, 2016
Buffie X.
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My sister called to say the flowers had arrived today and she was very pleased with them. I was sorry that they were not delivered on Saturday as I had requested, but do understand that circumstances can not be helped and I am assuming that the cost for the early delivery will be credit back to my credit card.

Date of experience: December 26, 2016
John R.
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Thanks again for the service
December 27, 2016

Thanks again for the service

Date of experience: December 26, 2016
Dolores B.
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Quality, good delivery
December 27, 2016

Quality, good delivery

Date of experience: December 26, 2016
Rachel W.
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My grandma loved the flowers
December 27, 2016

My grandma loved the flowers. It was delivered on time just as requested. Thanks!

Date of experience: December 26, 2016
Ashley I.
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So far the ordering process was very straightforward and simple to use. The flowers arrived as promised.

Date of experience: December 26, 2016
Sally R.
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The sales are a bit lackluster and the pricing on the website is misleading - it shows one price but autochanges to a bigger bouquet.

Date of experience: December 26, 2016
Layvonne H.
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I used this site in the past and was given great service.

Date of experience: December 26, 2016
Trisha V.
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Awesome,free shipping& xmas eve delivery
December 27, 2016

Awesome,free shipping& xmas eve delivery

Date of experience: December 26, 2016
Cathy L.
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I had quite a few problems with your website
December 26, 2016

I had quite a few problems with your website. Actually took me 3 times to get this order right. It was not giving me the discount, however, third time a charm. Since your company was rated so high was I persisted and did not go to another company. I'm hoping the flowers will turn out fine.

UPDATE: The flowers arrived on time as promised. Very happy with that. However, from the picture I was sent, the flowers were to have been in a basket and were not. That was disappointing as on your site you were given the option of what you wanted the flowers in. A basket was what I requested and would have looked much better.

Date of experience: December 26, 2016
C B.
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I was EXTREMELY disappointed with your service and will NEVER order from you again. We ordered a Christmas centerpiece for an out of town relative. We visited for Christmas and saw a small centerpiece on the table that I thought was a toy. It was on a green styrofoam base that was about 4 inches wide. It looked like someone had started creating the centerpiece, but never finished it. The base was exposed and there were 2 dead roses, 3 dead carnations and a few sprigs of greenery. It was NOT a 39.99 floral display. The relative said that someone called to say she had a delivery. She wasn't home and the delivery person told her they left it on the porch. She said when she got home, the flowers were sitting on the porch in 30 degree weather. The flowers were not in a box and they weren't even protected with any kind of paper or plastic wrap. They were out in the cold for several hours. This was not what I paid for! I wish I could take a picture and forward it to you so that you will see that I'm not exaggerating. This so called arrangement looked like something I could have picked up at any dollar store. I was definitely duped and whoever you used as a vendor definitely have cost you any further business with me and my family. I'm very angry because the person this was meant for has gone through much this year and it was our hope that this centerpiece would brighten her day. Instead, she ended up disappointed and we looked like cheap, lazy, uncaring relatives!

Date of experience: December 26, 2016
Amy C.
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Great prices
December 26, 2016

Great prices - no big hidden fees attached at the end like other flower websites.

Date of experience: December 26, 2016