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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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peggy j.
0 reviews
0 helpful votes
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The only problem i had was that the flowers were left out in the cold i wish i could of asked for a time of delivery

Date of experience: January 5, 2017
Matt T.
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...
January 5, 2017

Date of experience: January 5, 2017
judy v.
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Wonderful variety easy checkout process
January 5, 2017

Wonderful variety easy checkout process. Hope timely delivery and beautiful arrangement.

Date of experience: January 4, 2017
Betty C.
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Wonderful on line services and beautiful flower arrangements.

Date of experience: January 4, 2017
Betty F.
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This was my first purchase and it was a gift, so I didn't get to compare them to what I ordered. The person that received them said they were beautiful, she said they came wrapped like when you buy them at the store but the vase I purchased-was separate. Had I know they were going to not be in a vase I would not have purchased it, but overall I think it was a good experience and will order from you again.

Date of experience: January 4, 2017
Kathleen C.
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I sent this arrangement as a gift
January 5, 2017

I sent this arrangement as a gift. Although the receiver was appreciative and said she really liked the flowers, I asked her to send a picture. The flowers appeared droopy already the next day and she did say that she had taken out most of the greenery to try to to give the flowers more room. I asked her if the blooms looked good when she received it, and she reluctantly said they lilies looked a little beat up and one had a broken petal.

Date of experience: January 4, 2017
Lisa K.
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Quick and friendly..
January 5, 2017

Quick and friendly.mistake with phone # and I was called and emailed quickly to resolve. Wanted white lilies like picture.lilies were pink.

Date of experience: January 4, 2017
Donna D.
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It was frustrating to have the delivery date of my order changed twice. In this case it worked out ok. However, if I really needed same day delivery, I would have been extremely upset to have such a long delay. For this reason, I doubt I would order fro you again.

Date of experience: January 4, 2017
Melanie G.
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So far everything has gone smoothly
January 5, 2017

So far everything has gone smoothly.

Date of experience: January 4, 2017
Maria V.
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Excelent
January 5, 2017

Excelent.

Date of experience: January 4, 2017
Kathleen H.
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Always satisfied with the flowers
January 5, 2017

Always satisfied with the flowers

Date of experience: January 4, 2017
Elizabeth L.
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Easy to use website and prices are reasonable
January 5, 2017

Easy to use website and prices are reasonable. Good selection of items

Date of experience: January 4, 2017
Antonio Z.
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A wonderful selection of flowers and an easy online customer interface. As well as the 'main' product, there are some thoughtful extras offered as a garnish.

Date of experience: January 4, 2017
Tammy B.
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I left comment before still npt happy it was for a friend who just lost her husband.and not what i ordered but it is what it is

Date of experience: January 4, 2017
New Jersey
1 review
2 helpful votes
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The delivery was ok but what they delivered was absolutely awful. DO NOT USE THIS SERVICE. You will get screwed. Seems they have some sort of scam going on. The
Arrangements sent are extremely below par and not worth even half of what you pay.

Date of experience: January 4, 2017
Diana E.
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Thank you
January 5, 2017

Thank you. Goid experience. I'll use you again

Date of experience: January 4, 2017
Alberto A.
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Amazed with your service
January 5, 2017

Amazed with your service

Date of experience: January 4, 2017
susan G.
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I thought you're prices were very reasonable compared to others. $14.99 seemed a bit over the top for same day delivery though.

Date of experience: January 4, 2017
Jess T.
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The initial experience was fine
January 5, 2017

The initial experience was fine. I ordered in the morning and paid for same day delivery for a birthday. I received an email after 5pm stating that they were unable to complete the delivery and would be delivered ASAP the next day. They were going to refund the same day cost. Later that evening, I received another email to let me know that the florist didn't have what I ordered and asking for my permission to substitute which I gave. The next day, the delivery was made but not until late afternoon... The day after my friend's birthday.

Date of experience: January 4, 2017
Zinovi D.
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I satisfied with order, and processing
January 5, 2017

I satisfied with order, and processing.

Date of experience: January 4, 2017