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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Denise S.
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Fast and easy and I like the price
February 24, 2017

Fast and easy and I like the price

Date of experience: February 24, 2017
Adam M.
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Fantastic service!
February 24, 2017

Fantastic service!
Thank you!

Date of experience: February 24, 2017
Jeri S.
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For $52, the arrangement was not what I thought it would be. I know it won't look exactly as the photo online, but this was a bit disappointing.

Date of experience: February 24, 2017
Scarlett R.
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Hopefully the person I sent flowers to received them

Date of experience: February 24, 2017
Judy D.
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Easy to use website!
February 24, 2017

Easy to use website! Received plant as promised! Beautiful! Thanks so much!

Date of experience: February 24, 2017
Willie G.
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Very good experience will be using you all again thank you

Date of experience: February 24, 2017
Mike R.
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Great...
February 24, 2017

Great...easy

Date of experience: February 24, 2017
andra t.
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I have ordered from here before and I was pleased
February 24, 2017

I have ordered from here before and I was pleased.

Date of experience: February 24, 2017
Minnesota
1 review
1 helpful vote
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Disappointed
February 24, 2017

They didn't deliver the flowers I ordered couldn't even remember to add the balloon. And all you get is a I'm sorry and I'll refund you 5.00 for the balloon. That doesn't change the fact you charged me for the flowers I ordered and the flowers you sent where a complete disappointment. Not even close to the picture I ordered on your website. Do not use this company ever!

Date of experience: February 24, 2017
Gayle C.
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Beautiful arrangement relayed to me by the receipient.

Date of experience: February 24, 2017
Kimberly E.
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The flowers were so much more prettier in person!
February 24, 2017

The flowers were so much more prettier in person! Very pleased!

Date of experience: February 24, 2017
Diane B.
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It was sent to a family member for the loss of her mother. She loved it!
Thank you,
Diane

Date of experience: February 24, 2017
Patty C.
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Speedy service
February 24, 2017

Speedy service

Date of experience: February 24, 2017
Melody K.
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The flowers were for my sister-in-law not me but they arrived when expected. They were beautiful & looked just like the picture. I ordered from NYS to be delivered in FL. Awesome job. Thank you.

Date of experience: February 24, 2017
Scott L.
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Very good service
February 24, 2017

Very good service. I submitted the order at 1:30 P.M. and my received them at 3:30 P.M. same day.
The vase was different than what was described in the picture. Flowers were very, very, fresh!

Date of experience: February 24, 2017
Pam R.
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Third time I have used this site
February 24, 2017

Third time I have used this site.

Date of experience: February 24, 2017
AUDREY S.
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Quick and easy
February 24, 2017

Quick and easy. Beautiful basket delivered as promised same day

Date of experience: February 24, 2017
Judy m.
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The person receiving the flowers was very happy
February 24, 2017

The person receiving the flowers was very happy. The flowers were well protected from the weather, in a box wrapped in plastic. Since it had snowed & temperature dropping drastically it was greatly appreciated.

Date of experience: February 24, 2017
lakisha O.
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Im sure the account is well noted from all the times I had to call in. The customer Service SUCK

Date of experience: February 24, 2017
Sara D.
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On 2/23/17 I ordered a peace lilly for a friend's mom's wake. It got there in time and it was lovely, but there was no name or message on it so they had no idea who sent it! The name of the florist was on it so they called and were given my name. That is not acceptable. What happened to our sympathy message and the names of persons who contributed?

That is the second time I have had a problem with your service. I am not satisified with the service, though the quality of the flowers/plants are nice.

This was the third time I ordered flowers in the past couple of months. When I had a problem last time with the recipient not getting the delivery, it was re-sent at no extra charge. I was happy it was resolved timely, so I have just used your services again. I am disappointed I cannot trust the florists you use to get the job done correctly.

Sara D.

Date of experience: February 24, 2017