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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Brandy L.
0 reviews
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Bye far the easiest to use when ordering flowers.

Date of experience: March 19, 2017
Susan P.
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Paid for same day and was delivered next day around 2p.

Date of experience: March 19, 2017
Jim I.
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It was very easy for me to do
March 19, 2017

It was very easy for me to do

Date of experience: March 19, 2017
Virginia
1 review
1 helpful vote
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This company is the worst! I ordered two arrangements for my Aunt's service 4 days before the service. They emailed me the morning of the service telling me they were not able to find a florist to fill my order. The bleeding heart arrangement they did send of the two was made with artificial/cheap flowers with a few real roses in the middle. The arrangement looked nothing like the picture on the site. I tried calling several times and could not get thru due to long wait times. My total order was over $450. What a disappointment. While I received an email notifying me othe refund for the arrangement they did not do, I would have preferred a more timely notification so that I coulda have selected another florist. Horrible experience!

Date of experience: March 19, 2017
Gail X.
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They were delivered like they said 0
March 19, 2017

They were delivered like they said 0

Date of experience: March 19, 2017
shirley r.
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Easier than going to a brick and mortar
March 19, 2017

Easier than going to a brick and mortar

Date of experience: March 19, 2017
Diane S.
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Good website easy to use
March 19, 2017

Good website easy to use. Thank you for the brilliant service.

Date of experience: March 19, 2017
Logan G.
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Easy to use the link
March 19, 2017

Easy to use the link.
Fast delivery.
The quality of the flowers is very good.
The bouquet looked like the picture.

Overall it is easy,, fast and accurate

Date of experience: March 18, 2017
Ronald L.
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Ordering was easy and flowers were beautiful
March 19, 2017

Ordering was easy and flowers were beautiful.

Date of experience: March 18, 2017
Shacquel B.
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So far so good
March 19, 2017

So far so good. Recipient was very pleased, which makes me happy.Thanks!

Date of experience: March 18, 2017
Freda E.
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Mostly all of the flowers are good price
March 19, 2017

Mostly all of the flowers are good price. The delivery fees and taxes are what drives up prices.

Date of experience: March 18, 2017
Colleen K.
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You have a great selection, good prices, great special offers, and I love the delivery choices.

Date of experience: March 18, 2017
Jenny D.
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First of all, I was having trouble with the website not accepting discount codes that I wanted to enter. Secondly, there are too many fees added on that are not disclosed in the beginning. Is the$2.99 same day delivery fee needed if we'e anyway paying the $4.99 4 hour delivery fee? Then there is a $14.99 fee added on to that? Too many fees and no way to remove them. Then when I put in the Pay pal information it asked for ship to information. Somehow the DELIVER to name became my name. So I sent an email right away to make sure that is changed, but the response can take 4 hours which means the flowers may already be delivered. Not satisfied with the web shopping experience

Date of experience: March 18, 2017
Mary K.
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Pretty expensive
March 19, 2017

Pretty expensive. Hidden fees, thought I was only paying about $30 then checked out and it was almost $50

Date of experience: March 18, 2017
Thomas P.
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Happy the flowers were delivered on time
March 19, 2017

Happy the flowers were delivered on time.

Date of experience: March 18, 2017
Carleen S.
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I've ordered from them before and the flowers were gorgeous!

Date of experience: March 18, 2017
Ed C.
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Fast response in my emails
March 19, 2017

Fast response in my emails. Didn't disappoint me in requests. Thanks! :)

Date of experience: March 18, 2017
Michael T.
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I tried to use PayPal 3x and it would log in and then pass me back to store without any acknowledgement of what it was doing. I would guess I was charged 3x and ultimately had to use my credit card to process the order (same one on PayPal) when shopping online this type of experience is what ruins it for someone to trust and come back. If there wasn't a death in the family and I needed service fast I would have definitely gone elsewhere.

One the flowers showed up the arrangement looked nothing like the photo. Very skimpy & didn't look professionally done at all. Looked like a $5 arrangement from a supermarket that I ended up paying $50 for.

Normally you get an arrangement that looks exactly like the photo not here TRUE BAIT & SWITCH! Never again!

Date of experience: March 18, 2017
Vanessa R.
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Thank you so much,it arrived perfectly and beautifully, I would recommend and also use again.

Date of experience: March 18, 2017
Thomas S.
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It was perfect!
March 18, 2017

It was perfect!

Date of experience: March 18, 2017