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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jo C.
0 reviews
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Very easy to order
April 2, 2017

Very easy to order
The flowers were delivered on time and were lovely.

Date of experience: April 1, 2017
Jill H.
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Good web site and allows for review of sale prior to pushing the buy button. Just a bit disappointed because the picture of the arrangement had some yellow roses and the arrangement sent didn't. But it was otherwise nicely done.

Sent the arrangement in the smiley face mug to cheer up my sister. It did the trick. She has many beautiful vases-so this was even funnier.

Date of experience: April 1, 2017
Deirdri Q.
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So far easy ordering
April 2, 2017

So far easy ordering- will see if delivery is as smooth...

Delivery was fast and accurate- this was a flawless process start to finish thanks!

Date of experience: April 1, 2017
Anice L.
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Thank you
April 2, 2017

Thank you. My 99 year old Aunt was very pleased with the flower arrangement. Thank you for helping us make her birthday a little more special! Anice LaMora

Date of experience: April 1, 2017
Maryland
3 reviews
3 helpful votes
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Embarrassing!
April 2, 2017

I used this business for the first time and it will be the last too.
I sent flowers for my daughter and shortly after I went to visit her. I noticed a bunch of welded roses on her table and she told me that's the way they looked when she received them. She just didn't tell me about it.

Date of experience: April 1, 2017
Kim Z.
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At first had problems but was fixed Now they are the only Florist I use

Date of experience: April 1, 2017
Molly T.
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Flowers were in really good condition
April 2, 2017

Flowers were in really good condition

Date of experience: April 1, 2017
Kelley Q.
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Shipping and handling cost was a bit ridiculous.

Date of experience: April 1, 2017
Sherry K.
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My friend took a pic of the flowers I sent her and they were nice. Delayed a day but I got a refund for same day service I chose.

Date of experience: April 1, 2017
Nancy G.
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Thank you you made it very easy to send flowers to my daughter in law for her birthday

Date of experience: April 1, 2017
connie c.
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I loved your selection and your prices are far better than other sites.

Date of experience: April 1, 2017
Tonya C.
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The item was advertised for $31.99 and stated that there was same day delivery. I was charged $33.99 and in order for there to be same day delivery I was charged $2.99 after I chose the date. I will most likely not use this cite again due to be over charged and all the extra fees including $14.99 service/handling fee charge at checkout. Also, the delivery person left the information that showed the price of the gift on the item.

Date of experience: April 1, 2017
kari Z.
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Very easy very pleased with the gift basket
April 1, 2017

Very easy very pleased with the gift basket

Date of experience: April 1, 2017
Phillip R.
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It helped
April 1, 2017

It helped

Date of experience: April 1, 2017
MG X.
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So Far my shopping experience has been great!
April 1, 2017

So Far my shopping experience has been great! The recipient recieved their gift promptly and this makes me happy - the shipping charges seemed a tad steep - that is my major complaint - also shipping fees are not noted up front so they came as a surprise at check out. I expected shipping fees just didn't think they'd be so hefty. Otherwise I liked the service t

Date of experience: April 1, 2017
New Jersey
1 review
1 helpful vote
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I allowed my son to use my debit card to purchase flowers for his girlfriend's birthday. My card was debited $68.15 early morning, but flowers were never delivered because they couldn't verify he had permission to use my card. Now it will be 5 business days before I get my money back. They never once called me to verify. When I called to question this I spoke with Allysa, who was less than a professional. She was extremely rude and was aggressive in your tone. She spoke to me as I had done something wrong. While I understand and appreciate the need to verify permission. They should not have ever charged my card until permission was received. They never called my son to follow up. They just simply cancelled the order, while keeping my money for a week.

Date of experience: April 1, 2017
Paul S.
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No comment
April 1, 2017

No comment

Date of experience: April 1, 2017
jon L.
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The flowers were delivered the day after they were supposed to be and was promised.

Date of experience: April 1, 2017
Chelsea R.
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It was a very pleasant and wonderful experience!

Date of experience: April 1, 2017
Juana A.
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I like your options
April 1, 2017

I like your options. If the gift received is as advertised you will be 5 stars with me. As I said previously I was open to giving a 5 star rating if the product was equal to the order process. I have to say that I am very disappointed in the product. It looks to be about a third of the size of the gift shown in your picture.

Date of experience: April 1, 2017