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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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CAROLYN R.
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The Balloon Bouquet was delivered on-time; My Aunt was very surprised and happy.

Date of experience: April 11, 2017
Nancy S.
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Nice selection,prices a little better than others, easy site to use, flowers arrived exactly as promised. I'll shop here again. Thanks!

Date of experience: April 11, 2017
Lana L.
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Really upset that I paid for same day delivery and it didn't get there until the following day. But gorgeous.

Date of experience: April 11, 2017
Kim N.
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I love this website
April 11, 2017

I love this website. It is very easy to use.

Date of experience: April 11, 2017
Karla O.
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The flowers were wilted and old!
April 11, 2017

The flowers were wilted and old! I was sending it to my dear aunt that recently lost her brother, and then she received nearly dead flowers, I was very disappointed in your company!

Date of experience: April 11, 2017
Yvonne R.
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Great price and quality!
April 11, 2017

Great price and quality! Will definitely order again.

Date of experience: April 11, 2017
Angelina G.
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A lot smaller then I expected
April 11, 2017

A lot smaller then I expected

Date of experience: April 11, 2017
Amy B.
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All of the lily buds look great
April 11, 2017

All of the lily buds look great. I am looking forward to seeing how many are open on Easter.

Date of experience: April 11, 2017
Douglas P.
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This is my second time ordering and both experiences have been sub standard. The delivery person did not delivery to my apartment and the flowers were very old. Most of the peddles from the roses were falling off. I will be looking elsewhere for future orders.

Date of experience: April 11, 2017
Anna Q.
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Easy to order on mobile but was not thrilled to see a separate $14.99 delivery charge pop up at the end and I almost didn't order until I got an email saying that I would get free delivery if I purchased the arrangement I'd left in my shopping cart. Wish that would've been more visible from the get-go.

Date of experience: April 11, 2017
S L.
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Very easy process
April 11, 2017

Very easy process. I have never ordered flowers online, so I hope this goes well.

Date of experience: April 11, 2017
stephanie Q.
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I am extremely impressed!
April 11, 2017

I am extremely impressed! The arrangement arrived in the morning whereas I expected it in the afternoon at best. They looked lovelier than imagined.

Date of experience: April 11, 2017
Robert L.
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Extra $15 charge at end is shady
April 11, 2017

Extra $15 charge at end is shady.

Delivered at last possible moment. 5 minutes before five. Was not pleased with delivery time.

Date of experience: April 11, 2017
Brenda P.
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Extreme service
April 11, 2017

Extreme service

Date of experience: April 11, 2017
Rachel G.
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Fast efficient service
April 11, 2017

Fast efficient service.

Date of experience: April 11, 2017
Bonnie P.
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Easy nice
April 11, 2017

Easy nice

Date of experience: April 11, 2017
Shilpa M.
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Lots of hidden fees with service and handling
April 11, 2017

Lots of hidden fees with service and handling

Date of experience: April 11, 2017
Crystal N.
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I sent the flowers to my sister for Easter and she received them on the day I had requested. She sent me a picture and they were as pretty as I expected. Thank you. Definitely will order again!

Date of experience: April 11, 2017
Anthony r.
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It was ok at best the flowers were not what I expected they were for my wife for our 5 th anniversary so the boquet I picked had 5 roses so I was really excited. I completely understand the 3 different options on the flowers then seeing that the one shown was the middle option i picked that because the flowers pictured were beautiful so I went with those. Next I picked no card because I wanted to surprise her it has you put in who you is receiving the flowers so I put my wife's name in and it said if it is a gift use your number so I did anyway the flowers show up looking like something I could have done at Wal-Mart for $10 first of all there is a card in the flowers with her name on it spelled wrong mind you with my phone number (real anonymous) and a card that reads " no message on card" awesome good job guys then the flowers looked terrible the giant purple flowers aren't even bloomed the bouquet is over ran by green filler which is barely visible in the picture online I have pictures of the flowers and card I took if you would like to see them and I will gladly send them this was a terrible first experience buying flowers online

Date of experience: April 11, 2017
Devin R.
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Great service, delivery guy called twice to make sure he had the right information.

Date of experience: April 11, 2017