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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Lupe R.
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It wasn't what I expected
April 17, 2017

It wasn't what I expected. The flower arrangement was way much smaller than what I saw on the web. I paid 64.99 and it look more like a $25 dll. Arrangement. I would never buy flower on line again.

Date of experience: April 16, 2017
angela s.
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My mother loved the bouquet we sent her for Easter. She said they were gorgeous!

Date of experience: April 16, 2017
Molllie j.
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The flowers didn't look anything like in the photo of the flower arrangement I chose. I was disappointed. Not to mention I went with the middle selection thinking it would have more flowers but it looked very cheap. I would have been better to go to Publixs and made it myself:-(

Date of experience: April 16, 2017
Julie B.
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Disappointed I ordered and paid for same day delivery--flowers were delivered the following day

Date of experience: April 16, 2017
Jessica P.
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Overall ok
April 17, 2017

Overall ok

Date of experience: April 16, 2017
Martha R.
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They sent a reminder, & made it quick & easy to order too!

Date of experience: April 16, 2017
John D.
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Easy to use, thanks for the TSRI discount!
April 17, 2017

Easy to use, thanks for the TSRI discount!

Date of experience: April 16, 2017
Tammi s.
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Always had good service and product
April 17, 2017

Always had good service and product.

Date of experience: April 16, 2017
Mary m.
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Was an easy way to send a perfect gift
April 17, 2017

Was an easy way to send a perfect gift

Date of experience: April 16, 2017
Jacky F.
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It was a gift for my Mother
April 17, 2017

It was a gift for my Mother. She said the flowers were beautiful. Thank you for helping to make her so happy.

Date of experience: April 16, 2017
Ray W.
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Satisfied
April 17, 2017

Satisfied

Date of experience: April 16, 2017
Cindy M.
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...
April 17, 2017

Date of experience: April 16, 2017
Hale T.
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I didn't realize the $14.95 fee until the very end; would have preferred to know it up front--it's almost 50% of the listed cost and important.

Date of experience: April 16, 2017
Ms B.
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There is a wide variety of gifts, baskets and floral arrangements. They are all beautiful! The site was extremely user friendly!

Date of experience: April 16, 2017
Igor Z.
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The service and handling fee surprise at the very end wasn't nice...

Date of experience: April 16, 2017
Karen C.
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My mother loved the flowers
April 16, 2017

My mother loved the flowers.

Date of experience: April 16, 2017
Lois M.
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I ordered three arrangements for Easter
April 16, 2017

I ordered three arrangements for Easter. Two arrived fine, looking like the pictures and the description. The other arrived without the appropriate vase which was the reason I picked out this arrangement. I called customer service and the only thing they could do was to pick up the flowers and deliver what I had ordered on Monday. I ordered flowers for Easter not the Monday after. I have never had an issue with this company, but I am very disappointed

Date of experience: April 16, 2017
Silvia O.
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Thank you for delivering my gift on time
April 16, 2017

Thank you for delivering my gift on time. But the reason I gave you 4 stars is because what was in the basket wasn't the same like in the picture. In the picture I saw cheese & crackers, too. But when the person showed me what she got, they were all chocolates or sweets. So, I'm kind of disappointed.

Date of experience: April 16, 2017
Michael V.
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Awesome & Quick Thanks
April 16, 2017

Awesome & Quick Thanks

Date of experience: April 16, 2017
Pamela L.
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Happy that I could same day order, very convienent, Thank you!

Date of experience: April 16, 2017