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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Cindy D.
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My nephew loss his 4 year old son
July 9, 2020

My nephew loss his 4 year old son
And my sister only grandson in his sleep
I was so impressed with the plants they sent
Beautiful and bigger then what I thought
Very impressed

Date of experience: July 9, 2020
Albert H.
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Tracking was lacking and no updates on when to expect my delivery.

Date of experience: July 9, 2020
Janet A.
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Shipping cost too high
July 9, 2020

Shipping cost too high. Ordered 2 arrangements, one order right after the other. Would have been nice to receive a discount. Was not allowed to use the 'credit' from my first order with the $10 promotion when purchasing.

Date of experience: July 9, 2020
Pearl K.
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It should have stated how much shipping etc.is going to cost before going through the entire process. No suprises!

Date of experience: July 8, 2020
Robert B.
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You should have only charged half of what it cost me, since I only received half the size flower stand, it was a real disappointment when I saw them, trust me, I want ever buy from you again, there are too many other flower companies, to bother with not getting what you paid for!

Date of experience: July 8, 2020
Omer Q.
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This was a great experience!
July 9, 2020

This was a great experience! Thanks for making it easy.

Date of experience: July 8, 2020
gary p.
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Easy
July 9, 2020

Easy

Date of experience: July 8, 2020
Julie W.
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Was a gift for a child that just had surgery. Was told he was thrilled with it.

Date of experience: July 8, 2020
Emma C.
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I ordered two premium bouquets and paid a pricey amount for delivery and fullness of the arrangement. While the bouquets arrived on time, one of the roses were wilted and it seemed to have only four roses. I could see right through the bouquet! No fullness or fillers. Neither bouquet looked like the online photos in color or in fullness.

Wish I could post a photo that would speak volumes.

Date of experience: July 8, 2020
Shannell W.
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I love the services
July 9, 2020

I love the services. Will use again.

Date of experience: July 8, 2020
Denise P.
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Super easy and pleasant surprise to get free shipping. The flowers are absolutely gorgeous! Will definitely order from this company again.

Date of experience: July 8, 2020
Mark E.
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Very user friendly and easy selections
July 9, 2020

Very user friendly and easy selections

Date of experience: July 8, 2020
Raisa N.
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Great variety and prices
July 9, 2020

Great variety and prices.

Date of experience: July 8, 2020
Roberta O.
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Very easy so many beautiful choices
July 9, 2020

Very easy so many beautiful choices

Date of experience: July 8, 2020
Martha D.
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Beautiful flowers, great service, fast delivery.

Date of experience: July 8, 2020
lori M.
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I understand and accept the need for occasional (equitable) substitutions of product. But the bouquet sent long-distance to celebrate my daughter's 25th birthday in our absence were a joke. What I picked was an upgraded bouquet containing many roses. What was delivered was small, cheap, and with only 1 rose visible in the pic she sent me. Very disappointed. Waiting to cool off before I call to discuss this.

Date of experience: July 8, 2020
Beth W.
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I love seeing pix of the various arrangements, and having the option to scale up from a standard to a premium arrangement. It is especially helpful to be able to choose "contactless delivery," as I'm ordering the flowers for a senior couple who has been sheltering in place for safety.

Date of experience: July 8, 2020
Cindy I.
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The hardest part today was deciding which of the beautiful plants or flowers to choose, they're all so beautiful!

Date of experience: July 8, 2020
Ken Z.
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Wasn't aware of delivery fee until very end
July 9, 2020

Wasn't aware of delivery fee until very end.

Date of experience: July 8, 2020
Wendy M.
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Flower selections were lovely, even though priced higher than I used to pay thru another co, while residing in WA.
Del svc very good.

Sincerely,
W Matetich

Date of experience: July 8, 2020