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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Mary W.
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Per email, I thought I was getting free shipping for life. But not on this order?

Date of experience: July 27, 2017
Sue Y.
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First time user
July 28, 2017

First time user - so far so good!

Date of experience: July 27, 2017
Katie D.
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So far the experience has been very easy
July 28, 2017

So far the experience has been very easy. Excellent delivery time and the quality was exceptional!

Date of experience: July 27, 2017
Beth H.
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Was a bit confused about promotion, but call to help line answered my question!

Date of experience: July 27, 2017
Jamie D.
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2nd order placed
July 28, 2017

2nd order placed - great service
BEAUTIFUL fresh long lasting flowers

Date of experience: July 27, 2017
Cindy G.
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It's quick and easy
July 28, 2017

It's quick and easy - I just wish you would be transparent and let people know each order will be processed with a $14.95 handling fee, regardless of the special offers.

Date of experience: July 27, 2017
Linda f.
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Had to order at the last minute and was very pleasantly surprised by the speed of delivery and the quality of the product. The arrangement was beautiful and very much appreciated.

Date of experience: July 27, 2017
Robert G.
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Great service and beautiful floral arrangement.

Date of experience: July 27, 2017
Cecilia H.
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Easy and fast
July 28, 2017

Easy and fast. Great options with a wide selection at a good price.
Beware that the pictures on the website don't represent the actual arrangement. The flowers and arrangements can vary but aren't exact. So that was a little disappointing.

Date of experience: July 27, 2017
Charlotte M.
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Hello--this is my first time and it seems good.

UPDATE -- after arrangement delivered.
PROS: arrangement was delivered on schedule.
CONS: I asked my recipient for a picture and was very disappointed with the arrangement; it was Not Even Remotely Close to the picture on my order, especially since I even upgraded to the next type. Only the balloon was as expected. I also felt that the delivery/service charge was high, but I decided to try this site. I paid quite a bit more than my budget so I was looking forward to a nice arrangement, much like what was in the picture.
I will probably not order again from this website.

Date of experience: July 27, 2017
Deepa I.
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Thanks...
July 28, 2017

Thanks... You delivered happiness and joy

Date of experience: July 27, 2017
Eileen W.
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Online ordering was easy and quick
July 28, 2017

Online ordering was easy and quick. The yellow roses were so fresh and beautiful, I will most definitely order from here again. Thank you!

Date of experience: July 27, 2017
Patricia W.
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...
July 28, 2017

Date of experience: July 27, 2017
Maria A.
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Quick and affordable!
July 28, 2017

Quick and affordable!

Date of experience: July 27, 2017
Annie B.
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My friend said the flowers are beautiful...
July 28, 2017

My friend said the flowers are beautiful...I just thought the delivery fee was excessive.

Date of experience: July 27, 2017
Armi N.
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I was very pleased with the delivery time of arrival and the product as well. Thank you

Date of experience: July 27, 2017
Jacki C.
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From You Flowers did an amazing job for me
July 27, 2017

From You Flowers did an amazing job for me. I ordered last minute flowers for my sister and even asked them to be delivered as soon as possible, with less then 6 hours notice. Not only were the flowers delivered early, they were BETTER than the pictures. I was super impressed! My sister was super surprised. Thank you very much. I will always order from you. Jacki

Date of experience: July 27, 2017
Kelly B.
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Excellent job!
July 27, 2017

Excellent job! Flowers look beautiful that were sent to my mothers in Florida for her birthday.
Great experience! Will definitely purchase from this company again!

Date of experience: July 27, 2017
Margaret J.
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They use PayPal but when then they ask for all your billing info which is why you use PP in the first place- when they try to contact you- the caller ID comes up as unknown. The business really needs to fix this. Customer service was polite not sure if recipient will get the ballons

Date of experience: July 27, 2017
Debbi S.
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Cant wait to see what I ordered!
July 27, 2017

Cant wait to see what I ordered! I was happy my daughter got her flowers before she left work!

Date of experience: July 27, 2017