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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Vanessa E.
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Happy with order
August 21, 2017

Happy with order

Date of experience: August 21, 2017
Corkey B.
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Easy to use website with lots of great suggestions!

My mom loves the flowers! The arrangement was bigger than expected and arrived early on her birthday. She is very pleased which keeps me in the will for another year!

Thank so much!

Date of experience: August 21, 2017
Arizona
1 review
0 helpful votes
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Terrible
August 21, 2017

I order flowers for my fathers funeral two days before the service. They were to be delivered a day before the funeral, to make sure they got to the funeral home, they did not deliver on that day, and never make it the next day for the funeral. I was in shock they had 2 days and never delivered flowers for such a sad important day. I called them and they would not give me the name of the florists and said they could not understand what happened. I hope no one will use them after my bad experience.

Date of experience: August 21, 2017
Christine S.
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GREAT!
August 21, 2017

GREAT! My Mother loved the flowers. Thank u so much. Second order. So satisfied with both order.

Date of experience: August 21, 2017
Jervelle F.
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The flowers were extremely beautiful and I'm really happy with the price that I paid for them. My aunt was very surprised and she loved the product. I definitely plan to order flowers from this company again.

Date of experience: August 21, 2017
Mary L.
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The flowers were beautiful
August 21, 2017

The flowers were beautiful. However, the arrangement was not the same one I picked online. It had a few of the same flowers but it was definitely not what I chose. My friend loved it though.

Date of experience: August 21, 2017
Lorena V.
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Depending on the satisfaction of the flowers
August 21, 2017

Depending on the satisfaction of the flowers. I have had several bad experiences with the flowers not being fresh when delivered. Hope to have a better experience with this website.

Date of experience: August 21, 2017
Sheryl N.
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The item was not exactly what I ordered
August 21, 2017

The item was not exactly what I ordered.

Date of experience: August 21, 2017
Lisa N.
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Please text (or email) me a picture of the basket before delivery. *******720. If the basket looks like the basket on the website, I will definitely shop again, as well as tell all of my friends and co-workers.

I did not receive a picture of the basket as asked.

Date of experience: August 21, 2017
Ryan R.
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I was so happy with the price and fast service I received from fromyouflowers.com. I will absolutely use them again!

Date of experience: August 21, 2017
Rick S.
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Flowers are great
August 21, 2017

Flowers are great. Delivery time not so much.

Date of experience: August 21, 2017
Marty M.
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Beautiful flowers ordered for an out of state funeral. They arrived on time and with no issues.

Date of experience: August 21, 2017
A d.
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The person receiving the order was still at the hospital and called your place twice to ask how it was delivered it someone physical took it in or was it sitting there or with a neighbor. Both times they said they couldn't tell me and had to get back with me the next day. They never did. My boss said it was sitting on his front steps. Anyone could have stole that. Plus some of the balloons were deflated. So I called to say what happened the girl was nice but they are like we will give you 10.00 back. I would have at least liked half back. I didn't want the gift certificate. I am never going to order from here again anyhow. Also your company must be based out of the US and you cant understand the girls very well so I know they are from another country. I am very disappointed. Next time I will just find a local place. A local florist would have never done that.

Date of experience: August 21, 2017
Shan O.
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Awesome!
August 21, 2017

Awesome!
Love the same day delivery option for a reasonable price!

Date of experience: August 21, 2017
Dave G.
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The flowers arrived a day late even though a delivery email was sent the day they were supposed to be delivered. To their credit the cost of the flowers were refunded to me.

Date of experience: August 21, 2017
Margaret V.
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Didn't give me the opportunity to emphasize that I wanted ALL WHITE flowers-
I upgraded the order to BEST and the flowers were actually skimpy-It was arranged nicely but definitely skimpy-disappointing-

Date of experience: August 21, 2017
Phyllis G.
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The arrangement was smaller that we anticipated
August 21, 2017

The arrangement was smaller that we anticipated

Date of experience: August 21, 2017
Carolina M.
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The flowers were very beautiful but the card had a lot of mistakes.

Date of experience: August 21, 2017
Bobbie A.
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I sent flowers to a friend because her grandmother passed. My friend sent a text thanking me for the beautiful flowers when they arrived mid-afternoon. I didn't see a picture but she loved them so that makes me a very happy customer--thank you!

Date of experience: August 21, 2017
Duncan J.
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Overall a good service and would recommend
August 21, 2017

Overall a good service and would recommend.

Date of experience: August 21, 2017