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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I would like the option to make a change in delivery location if it is not the day of delivery.
Site was easy to use however, I was unaware of the service charge until the very final screen and as I had received a discount for my first order this counter balanced my saving. The delivery was later than advised but a very good arrangement.
Beautiful fresh flowers and always delivered on time. The orchids had quite a few flowers already opened but also many buds about to open soon. I also liked the container which can be used in the future for other home-made arrangements.
I am concerned that the order might be processed by 'Flowers by the Depot' in Natick. Unfortunately they have a bad rep for no-shows on remote orders. Can you use Posies of Wellesley or make darn sure the bouquet is actually delivered? It is a surprise to a one-off business associate and I will depend on a feedback from the receiving party (will not be chasing up) Tnx s.r.
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Flowers received and greatly appreciated according to recipient feedback. Thanks for a smooth transaction.
S.r.
I ordered at 11:31am on 8/30 and wanted it to arrive at a Business. But the driver called and said he couldn't get it there in time, so it had to be delivered at a Residence instead. The driver was very nice and accommodating, but I really wanted it to go to my daughter in laws work place. It arrived at 6:30 that evening, online it said it would only take 4 hours. However, she was surprised and loved the bouquet/vase. It made her day.
Convenient and quality. Delivery charge too high. David
I think the handling/service charge of 14.99 was absolutely ridiculous.
You snuck in the "Handling Charge" at the end, and I didn't want to take the time to do this over somewhere else.
It took 6hour to fill my order and the the florist call me at 6:20 tell me it would 30 minutes to get to my house and they're 15 minutes from
My house and it took him 30 minutes to get to my house unbelievable
Excellent service! My girl was so happy! Thank you!
Over all I give this a good rating. I like the fact that I was asked to confirm if the delivery was received or not
Fine service.
Flowers were delivered on time.
Was a beautiful bouquet.very satisfied
Would recommend.
I was excited to find this web site and it had really good customer satisfaction ratings. So I ordered one of the candy baskets for my daughter's birthday. I realize that it doesn't always match what the photo looks like but I was very disappointed when my daughter sent me a photo of the basket she received. I was expecting all or at least a good bit of full-size candy bars. That is what was shown in the advertisement. There wasn't one full-size bar it was all individual bite size candies. That would have been fine if that was what I was expecting and didn't pay what I paid for the basket. I had even purchased the medium size basket in hopes of really giving my daughter a good variety of candy. (based on the photo on your their site) I called customer service to just voice my disappointment. I was told sorry for your disappointment. :(
SERVICE FEE IS VERY HIGH
Convenient and cost-efficient! Great service.
Item was delayed in delivery by UPS and was chocolates were a melted mess, customer service is refunding me for that problem. So I highly recommend this company going forward!
I am EXTREMELY disappointed in this company and would like a call back at the number or email address that was provided on the order. We ordered the premium arrangement and it was the size of a STANDARD arrangement from our other florist. It has been only ONE day and the flowers are wilting. I took several pictures when I went to the salon that I had them delivered to today...the arrangement will need to be tossed out at the end of today. The bud heads are drooping-it was absolutely awful. I will not order from this company again and would like a refund-when you see the photos you will understand why.
Dave and Mary Ann
Ordering was painless.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members