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From You Flowers

3.4

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Carol C.
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No issues
July 15, 2020

No issues. The flowers arrived the day after I ordered them, and I'm told they were beautiful.

Date of experience: July 15, 2020
NT V.
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Very nice arrangement, reasonably priced, Arrived early in the Day and in good condition, Would use "from you flowers" again.

Date of experience: July 15, 2020
Kyle U.
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Honestly if this was cheaper i would use it more often but not disatisfied

Date of experience: July 15, 2020
Konstantinos K.
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Good website layout
July 15, 2020

Good website layout. Easy. Moderate pricing. Same day delivery!

Date of experience: July 15, 2020
KP Y.
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Ordering experience was easy, however the item did not arrive as "described" in the photos. I ordered flowers for my mother's birthday and paid the additional $12.99 for a "Custom Photo Vase."

The customization process was simple enough, but nowhere during the ordering process was it stated that the "Photo Vase" is merely a printed waterproof photo that the recipient is supposed to put inside of the vase. When my mom called to thank me and asked what to do with the photo, I was confused. What photo? I ordered a photo vase not a printed photo.

I'm extremely disappointed to say the least. I double checked my order receipt and even went back to the website to imitate ordering another photo vase to see if I'd missed the disclaimer somewhere. I was unable to find any mention of the item being a waterproof photo insert as opposed to an actual printed vase. The customization preview of the "printed" vase is also very misleading as it is undistinguishable that the photo is just an insert. I could have made a vinyl photo wrap for the vase myself with my Cricut machine, had I known, and it would've been much higher quality.

I can see that the company is perhaps attempting to be creative with the "waterproof photo" concept, but that is not what I ordered. If this is their idea of a custom photo vase, it should be clearly stated to customers, so that they are not guilty of false advertising and price gouging by charging $13 for vase with a paper photo insert versus the $7 for a plain vase.

Additionally the flowers were left outside (in the box) all day in 90+ degree weather. This may or may not be the fault of the flower/delivery company. My mom is on vacation for her bday, and I had them delivered to the bed & breakfast she's staying in, so the concierge could be responsible for this error, but it is still disconcerting to pay as much as I did for flowers to be left in the heat all day.

Date of experience: July 15, 2020
RMoore B.
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Good selection, great arrangement, on-time delivery.

Date of experience: July 15, 2020
Lindsay N.
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Always come here for these needs
July 15, 2020

Always come here for these needs

Date of experience: July 15, 2020
Shelly R.
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Lovely arrangement!
July 15, 2020

Lovely arrangement!

Date of experience: July 15, 2020
Vicki C.
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Easy to order online
July 15, 2020

Easy to order online. Good price. Flowers are beautiful.

Date of experience: July 15, 2020
Lavett H.
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Lots to choose from and affordable prices and easy to navigate through the site and my recipient was very pleased

Date of experience: July 15, 2020
D M.
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I needed these flowers delivered on Monday, July 13 and was delighted to get them ordered,

Unfortunately the flowers were delivered on Tuesday, July 14 and unfortunately were not the best quality or assortment of flowers that I ordered. But, knowing your company I am confident that a representative will work with me to investigate what happened, why these flowers arrived in the poor condition that my friend said they were in and someone will make this right.

Date of experience: July 15, 2020
Polly B.
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The Flowers were a gift for a sick friend
July 15, 2020

The Flowers were a gift for a sick friend. I talked to her today and she was very pleased with them

Date of experience: July 15, 2020
KIMBERLY M.
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Your delivery fees are so high that they ruin the experience.

Date of experience: July 15, 2020
Beverly M.
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Easy, straight forward; I requested same day delivery and I think there was a charge for that. I ordered on the 13th and it was not delivered until today.

Date of experience: July 15, 2020
Leonard C.
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Awesome job, thank you
July 15, 2020

Awesome job, thank you

Date of experience: July 15, 2020
Diann W.
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The flowers where $19.00
July 15, 2020

The flowers where $19.00. I had to pay for a vase separate. I would think 1 would come with it. By the time I paid for the vase there goes most of my discount so I feel in a sense I paid the regular price. But everything else was fine.

Date of experience: July 15, 2020
Marjie P.
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I'm am usually pleased with the service & the cost of my purchases. The birthday flower cake really made my 83 year old Father happy! I only wish they could've been delivered earlier in the day without having to pay extra!

Date of experience: July 15, 2020
michele m.
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Was very easy to place this order
July 15, 2020

Was very easy to place this order.

Date of experience: July 15, 2020
Jeremy O.
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Great..
July 15, 2020

Great.ty

Date of experience: July 15, 2020
Pam B.
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You did a wonderful job when my other god-daughter was in Stanford. Lots of compliments

Date of experience: July 15, 2020