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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Steven C.
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The flowers are beautiful and arrived on time
September 18, 2017

The flowers are beautiful and arrived on time. I've had major issues with the florist and the service at 1800flowers and will never go back to them again. You have my business now.

Date of experience: September 18, 2017
Eva J.
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I ordered last minute for delivery for the same day
September 18, 2017

I ordered last minute for delivery for the same day. The recipient got them within the hour! Thank you wso much!

Date of experience: September 18, 2017
Tracy F.
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Easy
September 18, 2017

Easy

Date of experience: September 18, 2017
John P.
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Very satisfied with the product and service
September 18, 2017

Very satisfied with the product and service. The driver called to let me know the flowers were delivered.

Date of experience: September 18, 2017
Sara U.
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Even though I am aware of the special handling fee, an additional $15 at checkout seems a bit high.

Date of experience: September 18, 2017
Hegel R.
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The bouquet did not look like the photo on the site
September 18, 2017

The bouquet did not look like the photo on the site. Fewer flowers and volume.

Date of experience: September 18, 2017
Pastti Q.
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Beautiful flowers!
September 18, 2017

Beautiful flowers!

Date of experience: September 18, 2017
Josiah R.
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I think this is the 4th time I have ordered and have not been disappointed yet!

Date of experience: September 18, 2017
Mary D.
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My order included a stone with a saying and angel on it. That was the only reason I purchased that item. Then I was informed they did not have the stone, but an angel instead and asked me if that would be ok. Well no, that isn't ok, that was not what I ordered. So they then took 15% off my order price. Then they called again and stated they couldn't make the same day delivery I asked for and paid for. So they said they would take 30% off. I still have not seen the reimbursement on my account. Also feel they should deduct the $2.99 for same day delivery, as that was not provided. They should also remove items from their web page, if they are not available.

Date of experience: September 18, 2017
Eric Z.
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Just ordered so don't know what they look like yet..
September 18, 2017

Just ordered so don't know what they look like yet.the flowers were delivered on time and beautiful.the only issue I have is that when I did not complete my order the first time, they sent me an email to get free shipping, so when I went back and completed my order I did not get free shipping.

Date of experience: September 18, 2017
Tammy F.
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IT seems user friendly
September 18, 2017

IT seems user friendly. I hope it works out

Date of experience: September 18, 2017
Ewa V.
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Excellent!
September 18, 2017

Excellent!

Date of experience: September 18, 2017
Donna P.
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The handling fee was a bit higher than I expected but it was same day delivery so that is what happens. Wish I knew it was her 25th birthday earlier lol. I do hope these flowers are as lovely as the young lady receiving them thanks for you care!

This has been already handled but for purposes of doing this survey, the flowers were very nice however not as full as I had oped and not exactly the colors of the ones that I based my purchase upon. Your company although not required gave me a 20% off amount. Which is very good customer satisfaction and I appreciate it.

Date of experience: September 18, 2017
Chris O.
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It was okay
September 18, 2017

It was okay. They returned my fee for the delivery not on the same day.

Date of experience: September 17, 2017
Anne M.
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The recipient was so pleased with the delivery and the floral arrangement, she said it was gorgeous. Thank you so much for a beautiful job and really quick delivery.Will absolutely use your services again.

Date of experience: September 17, 2017
Lakewood R.
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Very easy and appreciate system saving my address, etc. to speed up ordering.

Date of experience: September 17, 2017
Barbara B.
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I was a little surprised that the final price was $54, and the price shown when I checked out was $38. A processing fee was added on.

Also, the photo my sister sent if the actual arrangement and the photo on the website differed greatly. The vase was even different. Thankfully, my sister loved the flowers, but I was disappointed. I had chosen that arrangement specifically because the colors reminded me of her, and the flowers they used were different colors. Had they at least used similar colors, I would've been perfectly happy.

Date of experience: September 17, 2017
Greg S.
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It is great so far!
September 18, 2017

It is great so far! My friend has been really enjoying the flowers.

Date of experience: September 17, 2017
Galina D.
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Best prices and selection
September 18, 2017

Best prices and selection

Date of experience: September 17, 2017
Barb Z.
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I ordered the Blushing Beauty arrangement
September 18, 2017

I ordered the Blushing Beauty arrangement. The delivery was on time. The recipient was very pleased. They said the flowers were beautiful. I would order again from " fromyouflowers"

Date of experience: September 17, 2017