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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Samie W.
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Made it at ge perfect time and I was told they were beautiful!

Date of experience: October 16, 2017
Gwen F.
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Ordered flowers for my brother's 50th bday
October 17, 2017

Ordered flowers for my brother's 50th bday. They arrived on time and he loved them. They were black and white and had the "Over the Hill" theme. It was just what I needed. It was a little more than I wanted to spend but it was worth the reaction. He loved it! Thanks for being on time. I would use your service again.

Date of experience: October 16, 2017
Betty D.
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My last order was so very wrong, I am giving it a second chance, so reserving judgement

Date of experience: October 16, 2017
Nancy P.
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It was a gift, so I didn't see it
October 17, 2017

It was a gift, so I didn't see it. The reciepiant said the arrangement was very pretty.

Date of experience: October 16, 2017
helen V.
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I was so disappointed to see the plant at the wake. The picture was so deceiving. I expected a plant that was mature with beautiful white blooms like the picture. Although the recipient was gracious, it was wilted and very small in comparison to all the other plants at the funeral. It was also disheartening to see my words misspelled and handwritten with shaky penmanship! No beautiful typed card? Unforgivable! I'm embarrassed and heartbroken that I went with you.

Date of experience: October 16, 2017
lover b.
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Well didn't come on the specified
October 17, 2017

Well didn't come on the specified. On top of that the next day arrival was late in the evening. Still the plant was gorgeous.

Date of experience: October 16, 2017
Shawna M.
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Worse looking flowers
October 17, 2017

Worse looking flowers. Will never use this place again

Date of experience: October 16, 2017
Rene R.
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Easy and clear site
October 17, 2017

Easy and clear site.

Date of experience: October 16, 2017
Harrison D.
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Terrible customer service!
October 17, 2017

Terrible customer service! Paid extra for same-day delivery for anniversary and flowers never showed up. I called and was put on hold for 30 minutes. The customer service person said they could see my order but was unable to contact the florist. They offered an apology note and a free box of chocolate. I decided to cancel the order and give my business to a place that actually deserves it. I wish I read these reviews before I ordered.

Date of experience: October 16, 2017
Robert M.
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Great, timely delivery of excellent product
October 17, 2017

Great, timely delivery of excellent product. Beautiful bouquette.

Date of experience: October 16, 2017
Marcus D.
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I do not like the minimum purchase price, then a "handling" fee is added doubling the price.

Date of experience: October 16, 2017
Rae V.
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The basket I picked was nothing like the picture
October 17, 2017

The basket I picked was nothing like the picture. It was awful.

Date of experience: October 16, 2017
Dianna W.
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Thank you kept changing my mind the free delivery was the decideing factor. Thank you. Dianna

Date of experience: October 16, 2017
Tom G.
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What's with the service charge?
October 17, 2017

What's with the service charge?

Date of experience: October 16, 2017
Kareen G.
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Very speedy delivery and great presentation though the price was steep.

Date of experience: October 16, 2017
Shonda R.
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I really appreciated the fast service and the wonderful arrangement that was prepared.

Date of experience: October 16, 2017
Barbara L.
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It was all good i thought it would have more real plants but it looked nice with the fake. But i would like toseemore real planrsinit

Date of experience: October 16, 2017
William B.
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Very annoying to order something to be delivered the next day only to receive an email 15 minutes later saying they cannot deliver it then.

Date of experience: October 16, 2017
K Y.
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Recipient was extremely pleased with her flowers
October 16, 2017

Recipient was extremely pleased with her flowers. Thank you for making her day.

Date of experience: October 16, 2017
Stephanie E.
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The delivered flowers didn't look anything like the picture. The balloon was wilted. Not satisfied with the quality.

Date of experience: October 16, 2017