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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Trina W.
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Very happy!
October 17, 2017

Very happy! Thank you!

Date of experience: October 17, 2017
Yelena P.
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I wish the prices were more fair
October 17, 2017

I wish the prices were more fair

Date of experience: October 17, 2017
Christie I.
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It looked tiny in the photo
October 17, 2017

It looked tiny in the photo. I also called last night to have the card message changed and it arrived as the original message. Very disappointed.

Date of experience: October 17, 2017
D V.
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IMG_1929.JPG
October 17, 2017

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Beautiful flowers for my sister!

Date of experience: October 17, 2017
Connie M.
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Beautiful flowers
October 17, 2017

Beautiful flowers

Date of experience: October 17, 2017
Rebecca S.
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A different product from what I ordered was sent, but it was comparable. I was not notified that this might happen but the receivee was very pleased so I am okay with that. The arrangement was very beautiful and the pumpkin had a lid, which the one I ordered did not have a lid so I was pleased about that.

Date of experience: October 17, 2017
mike W.
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...
October 17, 2017

Date of experience: October 17, 2017
Celia M.
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I was just surprised that I it would not allow me to enter a coupon code, and there was such a high handling fee of 16.99 per order. My order of $65.00 ended up costing me a total of $115.00 due to processing and handling fees. I was not happy. At least the baskets were very nice and fairly impressive.

Date of experience: October 17, 2017
Rachel T.
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It's user friendly
October 17, 2017

It's user friendly. It explains charges upfront. Great add on options.

Date of experience: October 17, 2017
Alisha P.
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Placed my order for same delivery, but it was not delivered on the same day. It was guaranteed when I checked out. Disappointed that my order was not delivered as promised.

Date of experience: October 17, 2017
Jack C.
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So far so good as long as they get the exact order that I ordered and get it to her on time everything will be fantastic so far i've used them before and they were right on time

Date of experience: October 17, 2017
Suzanne W.
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Easy to order
October 17, 2017

Easy to order - last minute!
Delivered on time and they were beautiful!
Well done!

Date of experience: October 17, 2017
Sharon l.
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This is my third order
October 17, 2017

This is my third order. So far flowers have been excellent and good service too. The one time the delivery went wrong they stepped right up to remedy the problem and since then everything has been A-OK. Flowers reported to be fresh and very long lasting by recipients.

Date of experience: October 17, 2017
Regis P.
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Great
October 17, 2017

Great

Date of experience: October 17, 2017
Chuck Z.
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The lilies were damaged
October 17, 2017

The lilies were damaged. Otherwise it was pretty.

Date of experience: October 17, 2017
Graceann W.
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This is the easiest online flower site I've used
October 17, 2017

This is the easiest online flower site I've used. The flowers we ordered were bsolutely beautiful.

Date of experience: October 17, 2017
Carla H.
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The recipient was happy so it is okay
October 17, 2017

The recipient was happy so it is okay. It does not seem too glamorous from the picture that the recipient sent to our team...but Thank you for your services.

Date of experience: October 17, 2017
Sandra M.
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It was quick and easy to order online
October 17, 2017

It was quick and easy to order online.

Date of experience: October 17, 2017
Jonatan O.
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Pleasure doing business with you
October 17, 2017

Pleasure doing business with you

Date of experience: October 17, 2017
Bill D.
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The flower arrangement was delivered not as shown on the web site. It was not a cheap arrangement. When my wife received the arrangement (Soaring Orchid Elegance), it was not as elegant as shown on the web or as described.
After a few emails, customer service did the right thing by honoring their "Satisfaction Guarantee" and reduced the charge. This made me happy and will consider fromyouflowers.com for future purchases.
It is important for business to support and resolve the situation when a problem appears.

Date of experience: October 17, 2017