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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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The flowers didn't look like the picture on the website at all. I'm very disappointed to have paid what I did for what I received. :(
I expect that this order is exactly the same as photo.
The same number (not) less. The same size of balloons in photo.
The same bright designs as the photos.
Very happy, arrived just in time. Thanks!
The last two bouquets I order one was extremely different than what the picture was and flowers were brown on edges.the second one I sent to another person was all the cheapest flowers available...also a little disappointed BUT I'm using a credit & am trying give a second chance with this order
These are for my daughter whose husband left her unexpectedly & stopped all financial help secretly before leaving her with 4 children one being special needs I pray these are better than the last 2 bouquets cz she deserves it. Also I placed order nothing happened so I started over HOPE IM NOT CHARGED TWICE
Great selection and easy shopping!
Price was a little high put service was on point
N\A
Beautiful bouquet, on-time delivery. Satisfied customer!
Beautiful flowers, Easy service to use lots of options, thank you!
Will respond once product arrived
The picture showed yellow Lillies, upon arrival no Lillies were part of the arrangement- I was disappointed
Its a small bouquet. I purchased a larger bouquet
Unclear shipping charges and handling charges at end of purchase
Only know that the flowers were delivered and was told they are beautiful. I did not see them for myself because they were sent to someone in another state.
Simple to use & everyone says the results have been beautiful.
It was beautiful and made it
There on time from what I was told. I wasn't able to attend the service.
I ordered a photo vase for my mom's 90th birthday. Paid extra for it. It came with a standard vase, not a photo vase. Site wanted to just give me a $10 gift certificate, had to argue with them about the refund. I spent $219 on flowers, and the photo vase was supposed to make it really special. All's I got back was the cost of the vase, and had to argue for that $14! Who wants a $10 gift certificate on a product that wasn't delivered so they can spend more at a store that doesn't deliver what the order was? They gave me some standard language of, "Jason 07:26 pm
We have received your message expressing your dissatisfaction with the arrangement received. All items are subject to slight substitution according to local availability and season as stated in the product's delivery information on our website. This allows the florist to substitute with a similar container, flowers, color scheme or plant to ensure delivery is made in a timely manner. We sincerely apologize for your disappointment with the substitution made. Therefore, we are issuing you a 10 dollar gift certificate via email to redeem at any time on a future purchase. You will receive this gift certificate within 1-3 business days. We have also informed the delivering florist of the complaint, and they asked that we extend their apologies to you as well..." I declare, a regular vase for a photo vase which costs extra is not an acceptable substitution!
No problems, everything went smooth sailing.
I was contacted due to the local florist not having the exact bouquet that I ordered and they assured me that the replacement would be of equal or greater value. They came through. The bouquet was just as beautiful as the one I originally ordered. Thank you for your communicating with me and following through with your promise. Greatly appreciated.
The flowers arrived within next day so that's great. But the chocolate that accompanied the flowers were supposed to be Godiva chocolate and they were not. Somewhat false advertising.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members