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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Nicole V.
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I don't feel I can honestly rate the business prior to seeing the product and having it delivered on time.

Date of experience: January 10, 2018
Karen O.
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You almost snuck in a expedited handling fee
January 11, 2018

You almost snuck in a expedited handling fee. Service/Handling is expensive enough as it is.

Date of experience: January 10, 2018
Nancy F.
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Great service every time :)
January 11, 2018

Great service every time :)

Date of experience: January 10, 2018
Ramona K.
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Great selection
January 11, 2018

Great selection. Fair prices.

Date of experience: January 10, 2018
Sherrie N.
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Super easy ordering and the beautiful plant was delivered very fast

Date of experience: January 10, 2018
Melissa L.
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Mahalo Nui Loa
January 11, 2018

Mahalo Nui Loa

Date of experience: January 10, 2018
Curt b.
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I ordered this on 1/6/18
January 11, 2018

I ordered this on 1/6/18. Your same day delivery guarantee didn't happen. It was a huge fiasco. You gave me a refund, but it ended up being too late for me to go local businesses. I called back to have it redone and delivered today, in which you were going to drop the same day delivery charge and upgrade my original purchase, for compensation.
I called just a bit ago to re-confirm the delivery will go out today, and apparently you had no order at all now and it was lost!
NOT A HAPPY CUSTOMER HERE!
I needed this to go out on the 6th. Now it's the 8th, I have no order and I'm right back to square one. Going through your same day guarantee has been nothing but a NIGHTMARE!

Date of experience: January 10, 2018
Curtis Y.
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Delivered o time
January 11, 2018

Delivered o time

Date of experience: January 10, 2018
Lois R.
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I have not seen the flowers yet but this was very easy to order them!

Date of experience: January 10, 2018
Patricia D.
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All flowers I have order from this site have been well excepted. I have not personally seen them but I am pleased with how the recipients felt. Thank you.

Date of experience: January 10, 2018
Dorothy S.
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A positive shopping experience
January 11, 2018

A positive shopping experience.

Date of experience: January 10, 2018
John B.
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Very good product
January 11, 2018

Very good product. Easy to process and timely delivery

Date of experience: January 10, 2018
Nora Q.
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Great service...
January 11, 2018

Great service...delivery fee a little expensive.

Date of experience: January 10, 2018
Francisco Z.
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Nice a quick service
January 11, 2018

Nice a quick service

Date of experience: January 10, 2018
Jeryl B.
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The flowers look very nice and resembles the photo online.

Date of experience: January 10, 2018
La M.
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I knew I do much since it's so much distance between of love from me and my daughter but I hope she receives these flowers as a memory of the first day we met

Date of experience: January 10, 2018
Hope S.
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The arrangement was gorgeous
January 11, 2018

The arrangement was gorgeous

Date of experience: January 10, 2018
edith g.
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Excellent delivery time!
January 11, 2018

Excellent delivery time!

Date of experience: January 10, 2018
Kathy H.
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It was easy to place the order
January 11, 2018

It was easy to place the order. However, I was surprised when I saw the final bill that a charge of $14.99 had been added for service and handling. The website does not tell you about this additional fee upfront. When you place your order, it shows up on the final screen. On the plus side, the flowers arrived on time.

Date of experience: January 10, 2018
Diane S.
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This was a gift and recipient was very happy
January 11, 2018

This was a gift and recipient was very happy.

Date of experience: January 10, 2018