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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Benjamin T.
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Great products and easy ordering process
April 26, 2018

Great products and easy ordering process.

Date of experience: April 26, 2018
jorge v.
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Order was mixed up, flowers were wilted turning brown

Date of experience: April 26, 2018
ruthie n.
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The ribbon "In Memory of a Good Man" was very important to us. We did not discover there was not a ribbon until the service. I would have ordered from someone that would put the ribbon on if I had known.

Date of experience: April 26, 2018
Lynne I.
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The flowers were delivered to my Assistant, she LOVED them. Just wish they were delivered earlier...it was about 4 - 4:30 and she usually leaves before then

Date of experience: April 26, 2018
Vicki R.
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Assuming the flowers are nice and get delivered as promised, I will use this again. It's hard to rate until I see what is sent.

Date of experience: April 26, 2018
Connie P.
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Not sure until they receive the order
April 26, 2018

Not sure until they receive the order

Date of experience: April 26, 2018
Eric R.
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Terrible service from the florist and confusion all around. Paid for same day delivery and wasn't delivered until next day. Florist lied that they had left a delivery notice and tried to deliver it 4 times (twice each day) so they left the flowers outside the door. I was told by the call center that the florist had tried to deliver the flowers once the first day and left a delivery notice which took away the surprise. Found out later that there was no delivery notice left at the house. I was also told by the call center that unless I approved leaving the flowers without a signature, they would not do it. The very next day the florist left the flowers without a signature and without my permission. I will never use your service again and will tell everyone I know not to use it either. Awful customer service.

Date of experience: April 26, 2018
Jennie D.
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I was very pleased with the service
April 26, 2018

I was very pleased with the service.

Date of experience: April 26, 2018
Lenny V.
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Excellent experience, easy great price
April 26, 2018

Excellent experience, easy great price

Date of experience: April 26, 2018
Pedro O.
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Loves the flowers, a little expensive, but over all they where amazing

Date of experience: April 26, 2018
Lloyd M.
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My flowers could not be delivered on day it was supposed to be but was informed right away and given refund on delivery and also complementary teddy bear upgrade free of charge.

Date of experience: April 26, 2018
Kristen G.
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I have never used this company before
April 26, 2018

I have never used this company before. I was pleased to see that the the prices were very comparative to other companies and in most cases were cheaper. The selection was wonderful. Good variety and a lot of options. The candy/snack basket that was delivered was shocking. There were so many snacks in there from m&ms, pringles, bugles, crackers, chocolate...I was so amazed at the selection. There was something in there for everyone. The package was delivered to a hospital way before the delivery time. I will definitely use this company again.

Date of experience: April 26, 2018
Anna R.
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Overall not happy with the arrangement and I order many, many times before for myself and my boss. I though the flowers arrangement would of been bigger and the Happy Birthday balloon only lasted about 1 1/2 days before falling.

Date of experience: April 26, 2018
Margaret A.
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Lovely flowers
April 26, 2018

Lovely flowers

Date of experience: April 26, 2018
Aleh N.
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Ok
April 26, 2018

Ok

Date of experience: April 26, 2018
Tony C.
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Would be nice to know about service charges before placing the order.

Date of experience: April 26, 2018
sherri v.
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I have ordered from you before and was very pleased!

Date of experience: April 26, 2018
Shari S.
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It was efficient and affordable
April 26, 2018

It was efficient and affordable. Receiver really loved the product.

Date of experience: April 26, 2018
Tara M.
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The photo that was on the website was a lot more lush than what was delivered and I paid for the upgrade. Overall it made my employees day, so I did not complain. Thank You!

Date of experience: April 26, 2018
Jackie R.
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The arrangement looked nothing like the image wasn't even close it appeared to look like a lump of flowers with candles in it. Was very very embarrassed

Date of experience: April 26, 2018