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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Vicki T.
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Everything was great quick and easy
April 27, 2018

Everything was great quick and easy.
But the flowers came wayyyyy too early! Then they didn't look like what I ordered...but at least the recipients were still happy.

Date of experience: April 26, 2018
Mary T.
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The Flowers were fresh, beautiful and delivered the same day as requested. I would definitely be a return customer. I highly recommend fromyouflowers for great satisfaction!

L

Date of experience: April 26, 2018
Dean P.
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I enjoyed the fact that I can get the delivery date I want. Selections are beautiful. I hope my next order will get there in a timely manner. There isn't a specified time other than 9 AM to 5 PM (cable company hours) and my orders will need to get there by 2:30 PM. The customer service (her name fails me now) did a great job in apologizing and redirecting my order. She did an outstanding job which is why I attend to order again in the near future. Thank you.

Date of experience: April 26, 2018
Denise W.
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Great will purchase again
April 27, 2018

Great will purchase again.

Date of experience: April 26, 2018
Melane F.
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It was a nightmare
April 27, 2018

It was a nightmare. You could not make guaranteed delivery in time for my best friend's birthday even though I ordered a day ahead. She got it a day late. It was supposed to be an upgrade and sure did not look like it. You gave a 20% discount and removed the $14.99 delivery charge, but I'll never use the discount on a future order because I will not order from you again. So overall, you didn't live up to your promises, I still had to pay for something that arrived a day late, was not anything that outstanding, and gave a discount that I'll never use.

Date of experience: April 26, 2018
lyalla d.
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I really like the user friendly order process
April 27, 2018

I really like the user friendly order process

Date of experience: April 26, 2018
C D.
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Appreciate the competitive prices
April 27, 2018

Appreciate the competitive prices. Last experience wasn't great. Hoping for a better outcome this time around.

Date of experience: April 26, 2018
Julie G.
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Flowers were beautiful and teddy bear was adorable.My only complaint is a box of chocolate came with it.My daughter lives in Florida and was not home when the delivery came so the chocolate melted.My overall experience was very good.

Date of experience: April 26, 2018
Theresa P.
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The recipient loved the flowers...
April 27, 2018

The recipient loved the flowers... however the bouquet seemed smaller than what was advertised.

Date of experience: April 26, 2018
Gloria K.
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The site is easy to navigate
April 26, 2018

The site is easy to navigate. If the quality of flowers, the arrangement and delivery are outstanding I will definitely continue to use From You Flowers. Thank you. :)

Date of experience: April 26, 2018
Donna B.
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Thanks!
April 26, 2018

Thanks! All was a great experience with lovely flowers.

Date of experience: April 26, 2018
Dana W.
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Prices are on the high side for what's offered
April 26, 2018

Prices are on the high side for what's offered.

Date of experience: April 26, 2018
brendan A.
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U rock!
April 26, 2018

U rock!

Date of experience: April 26, 2018
Trina R.
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Transactions went smoothly
April 26, 2018

Transactions went smoothly. Also, the recipient is my 94 year old mother in law. Please make her birthday flower cake extra special. This may be her last one! Thank-You!

YOU DID! She was thrilled!

Date of experience: April 26, 2018
Brent W.
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Easy site navigation, nice selection
April 26, 2018

Easy site navigation, nice selection. Decent prices.

Date of experience: April 26, 2018
Amy R.
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Hidden $15 fee not shown until AAALLLLLLLLL the way done with the entire ordering process.

Date of experience: April 26, 2018
Anna U.
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Great service, will use it again
April 26, 2018

Great service, will use it again,

Date of experience: April 26, 2018
Chris K.
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Shipping Handling Fee is too high and not easily known till too far in the process. The flowers that came were not to the size and variety of the picture displayed. I feel that they should send a photo of the picture online versus the flowers sent to the person buying online.

Date of experience: April 26, 2018
brad P.
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I did not expect a handling fee and this was bering charged at the end.

Also the glass vase arrived broken- dissappointing

Date of experience: April 26, 2018
Mark L.
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Fantastic experience
April 26, 2018

Fantastic experience

Date of experience: April 26, 2018