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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jill M.
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I live in another state, so I won't see the arrangement in person. My sister was delighted with the flowers and sent me a picture of them, saying they are beautiful.

Date of experience: June 20, 2018
Jennifer M.
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Found what I wanted right away
June 20, 2018

Found what I wanted right away.

Date of experience: June 20, 2018
Jolene B.
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I have used you guys several times and have always been pleased but this time I was very disappointed. The arrangement looked awful and only had 5 flowers. Not worth what I paid for. I understand you most likely contract out to local florists but this one did not do a great job. My suggestion is try to find another florist to contract with for the zip code *******.

Date of experience: June 20, 2018
Paulette L.
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My wife loved the flowers delivered to her office

Date of experience: June 20, 2018
Sara U.
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So far it was fine
June 20, 2018

So far it was fine. I want to make sure the flowers look exactly as shown on your website. The flower arrangement that was sent looked completely different but it was prettier. My only complaint is that I cannot get the vendors name to do business with them directly.

Date of experience: June 20, 2018
tim C.
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My girlfriend said that the flowers arrived in a box when i had ordered a vase and that they were not in acceptable condition.

Date of experience: June 19, 2018
belinda r.
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Easy to order online
June 20, 2018

Easy to order online. Very satisfied with flower arrangement. Thank you.

Date of experience: June 19, 2018
Colleen U.
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Easy online ordering compared to others
June 20, 2018

Easy online ordering compared to others. However the order did not get there on time! It was over 24 hrs late. And did not look anything like i ordered. Color was wrong and gave me cheaper flowers. I also pd for a medium and recieved a small. Never will i order hwre again!

Date of experience: June 19, 2018
Carl U.
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Easy to order
June 20, 2018

Easy to order. Not happy with the arrangement. Did not look like the picture, from what I ordered. Will not order again

Date of experience: June 19, 2018
savannah N.
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Loved the rainbow roses!
June 20, 2018

Loved the rainbow roses!

Date of experience: June 19, 2018
Valerie W.
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Everything was as expected
June 20, 2018

Everything was as expected

Date of experience: June 19, 2018
Chase W.
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This made a nice gift for someone special
June 20, 2018

This made a nice gift for someone special. (Chase)

Date of experience: June 19, 2018
Alesandra Y.
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Half of the flowers were wilted upon delivery
June 20, 2018

Half of the flowers were wilted upon delivery. Very disappointing!

Date of experience: June 19, 2018
Dawn I.
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I paid for an upgraded bouquet to be delivered same day. I called about the non delivery and was told it was not sent but would go out next morning first thing. It arrived next day in the afternoon.the bouquet looked like a cheap grouping of flowers i would buy at walmart. At Wal-Mart I would have paid $10-$15. With you it was considerably more. I expected better.

Date of experience: June 19, 2018
barbara U.
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Quick and simple
June 20, 2018

Quick and simple

Date of experience: June 19, 2018
Joe U.
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If you want higher ratings you need to disclose your shipping/handing $14.99 fee prior to the final purchase page.

The product and balloon were as pictured and other than the aforementioned undisclosed charge the experience was as promised/pictured on the website.

Date of experience: June 19, 2018
Mohammad K.
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14 dollars for service handling fee was unexpected. I think it's a bit much.

Date of experience: June 19, 2018
Robin S.
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Am grateful I could order online since I am in Texas and the recipient is in ND. My sister was VERY pleased with the flowers! Since we grew up in Texas, she was thrilled to see yellow roses in the arrangement.

Date of experience: June 19, 2018
Simone N.
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Was a gift to my gf, she was surprised and loved the flowers. From the photos they looked very vibrant and tight buds...

Date of experience: June 19, 2018
Lita R.
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So far this has been easy to order
June 19, 2018

So far this has been easy to order. I love the same-day delivery and reasonable prices. I had a concern and called the customer service number. The representative, Juliana, was professional, patient, prompt and attentive. I will be a lifetime customer.

Date of experience: June 19, 2018