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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Dan B.
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So easy, nice selection, good service, always happy with the arrangements.

Date of experience: July 16, 2018
Phletia H.
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Very easy and seamless
July 16, 2018

Very easy and seamless

Date of experience: July 16, 2018
Dee Z.
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The arrangement my daughter received was not the one I ordered. While it was quite nice I was disappointed because there was a reason I choose the one I did - a private reference with the original choice.
I will order with them again because this is the only issue I have ever had and have always been happy with the service and arrangements in the past.

Date of experience: July 16, 2018
Michelle b.
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The flowers were delivered in time and were very beautiful!

Date of experience: July 16, 2018
Marilyn W.
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They were very quick to deliver
July 16, 2018

They were very quick to deliver. I ordered in the morning, maybe 10:30 EST and they were delivered by 1:00 p.m.

Date of experience: July 16, 2018
Karen K.
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The flowers were to be delivered on Friday, July 13 however I got a phone call on my way home from work that they could not be delivered since the truck broke down they wanted to deliver on Saturday but we were going to be out all day so they delivered on Monday and were to include a balloon since it was late which was not included very disappointing I would've thought they would've gone above and beyond since the flowers were late.

Date of experience: July 16, 2018
April H.
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On time delivery, beautiful plant at a great price. Thank you!

Date of experience: July 16, 2018
Samantha R.
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I needed next day delivery and many sites would not guarantee, that's why I went with your company.

Date of experience: July 16, 2018
Theresa F.
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When I tried to 'lock in' the discount, there was a very long loading time.

Date of experience: July 16, 2018
Kimberley M.
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Prices were reasonable check out was simple
July 16, 2018

Prices were reasonable check out was simple

Date of experience: July 16, 2018
Omar P.
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Pretty good
July 16, 2018

Pretty good,

Date of experience: July 16, 2018
Gloria F.
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My Granddaughter who became 13 yesterday received flowers for the first time and she loved it.
The picture she sent me shows a very nice arrangement. Very good job.
Thank you

Date of experience: July 16, 2018
sherry h.
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Was on time and recipient loved it
July 16, 2018

Was on time and recipient loved it

Date of experience: July 16, 2018
Sandy S.
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Will see once order arrives...
July 16, 2018

Will see once order arrives...roses arrived a bit wilted! That should not happen! Also should have had some small sunflowers!

Date of experience: July 16, 2018
Katie S.
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The service I received was terrible
July 16, 2018

The service I received was terrible. The basket did not arrive on the scheduled date. I called 3 times, speaking to different representatives and they assured me the basket would arrive the following morning. The basket did not arrive. A rep offered to upgrade the basket and give me a 50% off discount. When the basket arrived, it looked like something I could have picked up at the dollar store. I chose a basket for a teenage boy and the basket was full of dark chocolate and a chocolate rose. Not even close to what I selected on your website. I received an email stating that I would be receiving a discount. The discount was for 30%, not the 50% as discussed. Also, I emailed customer service and have yet to receive a response. I have never been so disappointed in a company. I will not be using this site in the future and will highly discourage others as well.

Date of experience: July 16, 2018
Arline S.
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I am a repeat customer and all of the arrangements sent have been of very good quality and the flowers have last a reasonable amount of time, unfortunately, my order was scheduled for Friday the 13th and did not arrive until Saturday, July 14,2018, However, the arrangement was fresh, and beautiful.

Date of experience: July 16, 2018
R M.
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The website is very easy to navigate
July 16, 2018

The website is very easy to navigate. The selection is very nice, and easy to understand. The only suggestion that I would like to make is for the florist to send a snapshot of the flowers via email so I could see the flowers prior to shipment. The arrangement I ordered were absolutely beautiful. Thank you.

Date of experience: July 16, 2018
Clemence Y.
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I went around in circles for a while between the offers available in the zip code I was looking for for the dates I wanted.
The flowers that arrived didn't look like the picture - I'll wait to see how they look in a few days when all the flowers are open but on arrival - the flowers were a bit underwhelming.

Date of experience: July 16, 2018
Alexandria W.
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Cost seemed quite a deal!
July 16, 2018

Cost seemed quite a deal! Especially reasonable for last minute order for Sunday delivery. Did not see product but hopefully as beautiful as picture

Date of experience: July 15, 2018
Marilyn K.
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Excellent
July 16, 2018

Excellent. I send flowers from you frequently.

Date of experience: July 15, 2018