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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Adriana S.
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Thank you!
August 26, 2018

Thank you!
Fast delivery, excellent product according to the photos. Recommended!

Date of experience: August 26, 2018
Dorry C.
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I woke up at 3am the day I needed this order delivered. I google searched and found exactly what I wanted to send my 8 yr old granddaughter as a back to school good luck gift!
It was a darling gift. A pink teddy bear with a rosebud vase of 3 pink roses and I added 3 Mylar balloons that said 'good luck'. The entire gift was perfect and I've never seen such big pretty balloons.
For a small fee I was able to get 'same day delivery!' Thank goodness! I hadn't thought of sending something this way earlier, and live several hours away from my family and was unable to go take anything myself.
Believe me when I say. I was in shock when the gift was SO nice and was delivered fairly in the day and my precious little granddaughter was, to quote my son. ' over the moon!'
Thank you thank you thank you. You made a little girls day extra special and made this grandmothers day filled with gratitude for your wonderful top drawer service!
I will only use your service from now on! I'm sold!

Date of experience: August 26, 2018
rhine G.
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I'm happy with the service and I'm looking forward of ordering in this site again.
Thank you.

Date of experience: August 26, 2018
Laura P.
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Fast, great selection and easy to use!
August 26, 2018

Fast, great selection and easy to use!

Date of experience: August 26, 2018
Jennifer Z.
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First order never received florist didn't try to deliver lied and said no one home.
Spoke with supervisor he changed florists and very nice delivery lady, however it was the next day.
Disappointed as this is the second time happened with this online service. I will not be using this again

Date of experience: August 26, 2018
Danielle A.
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Quick, easy and awesome
August 26, 2018

Quick, easy and awesome

Date of experience: August 26, 2018
Leslie S.
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I have ordered several times, and was disappointed only once (re: order ******* Sept 2016 flowers for my daughter). The flowers I ordered on 8/20/18, for my sister-in-law who passed away on Aug 17th, were supposed to be delivered to the funeral home by 1 pm on Tuesday 8/21. I requested the flowers be delivered by 1 pm because our family was gathering then for a private viewing. My husband and I were very disappointed that the arrangement was not at the funeral home when we arrived at 12:30 pm. And, it was not there when we left at 3 pm. I contacted Fromyoufloers.com and was told the florist had called the funeral home to verify the viewing time, and was told it was 6 pm. The arrangement was delivered in time for the 6 pm viewing; and the flowers were beautiful! I only wish that if the florist had a question about the delivery time, that they would've contacted me, or had Fromyoufloers.com reach out to me to confirm the requested delivery time. Or, the florist could have trusted that it was not a typo, and followed the delivery instructions on my order, to deliver the flowers at 1 pm. A Customer Service representative with Fromyoufloers.com said they will refund 15% of my order to my card for the disappointment caused by the delivery time mix-up. Please note: I will continue to recommend Fromyouflowers.com to family and friends. And, I will order again with Fromyouflowers.com when the occasion arises.

Date of experience: August 25, 2018
Mary L.
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Website was quick and easy
August 26, 2018

Website was quick and easy. Lots of choices. Was hoping quality and delivery are worth it. Paid extra for same day delivery however product was not delivered until the next day. Recipient was not home to receive the delivery and it was left on her porch. Overall I am satisfied but disappointed in the whole delivery. The recipient was delighted and that is all that matters.

Date of experience: August 25, 2018
Carol F.
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Receipient was very pleased with the flowers.They were delivered in good condition on the promised day.

Date of experience: August 25, 2018
Catherine X.
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It was better than I could have asked for
August 26, 2018

It was better than I could have asked for.

Date of experience: August 25, 2018
Kevin W.
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Quick and easy
August 26, 2018

Quick and easy

Date of experience: August 25, 2018
Debbie S.
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The wide variety of selection of flowers was beautiful. The one we chose for a funeral was absolutely stunning when we arrived. Gorgeous array of flowers. Very happy with using this site.

Date of experience: August 25, 2018
Omar L.
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Product as described and delivered on time with timely updates on order progress.

Date of experience: August 25, 2018
Debra X.
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The bouquet we recieved and what we ordered weren't even remotely close. We have ordered from here before and realize the bouquet may not be exact to the web site however it has never been this far off. Maybe they used a new florist. Very disappointed.

Date of experience: August 25, 2018
CINDY N.
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VERY EASY TO SHOP ON & HAPPY I COULD USE MY AMAZON CREDIT CARD.

Date of experience: August 25, 2018
Maxim S.
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Beautiful flowers, delivered in good condition and on time

Date of experience: August 25, 2018
Elaine S.
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This is the second time for ordering this same arrangement. Very beautiful both times but both just a little different. Love them!

Date of experience: August 25, 2018
Jan R.
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You have awesome service and I have used you many times!

Date of experience: August 25, 2018
Mary W.
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My friend was thrilled to receive the bouquet and balloon! They were delivered on time and for less than other companies offered.

Date of experience: August 25, 2018
Robert R.
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Easy
August 25, 2018

Easy

Date of experience: August 25, 2018