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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Dee S.
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Easy, simple and convenient method of payment
September 21, 2018

Easy, simple and convenient method of payment.

Date of experience: September 21, 2018
Alex X.
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I wish you didn't have to pay more for morning delivery. Delivery costs are already high. Why should I have to pay extra when I order a week in advance.

Date of experience: September 21, 2018
Jose s.
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Very nice
September 21, 2018

Very nice

Date of experience: September 21, 2018
Kari F.
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I did think the flowers were going to be more Fallish. They looked more Spring like. BUT I only got them them to send a smile to my aunt. She loves them!

Date of experience: September 21, 2018
Marie M.
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Excellent I just buy again
September 21, 2018

Excellent I just buy again

Date of experience: September 21, 2018
M m.
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I'll decide once I hear from the recipient, but so far so good. Update, the recipient loved the flowers.

The price I ended up paying was much higher than advertised prior to purchasing online, and I already knew I'd get dinged with the exchange rate. So I'll be more careful before I purchase next time.

Date of experience: September 21, 2018
Andrea D.
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My daughter was very happy with the flowers
September 21, 2018

My daughter was very happy with the flowers. We ordered same-day delivery and she received them in the early afternoon. Overall, a very positive experience.

Date of experience: September 21, 2018
Bianca D.
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It was very easy to navigate the website and the pictures of the flowers are beautiful. Looking forward to hearing that everything went smoothly with delivery. Thank you!

Date of experience: September 21, 2018
Samuel S.
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Very easy site to use, flowers were great and delivered quickly.

Date of experience: September 21, 2018
ER M.
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Extra charges of weekend delivery and general delivery seemed high at $25. Will avoid weekends next time. They were a gift. I know they got the chocolate strawberries and liked the presentation but haven't heard if they liked the flavor, fresh or whatever, so can't comment on it.

Date of experience: September 21, 2018
Georgiann M.
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Reports all good from family in Houston, Texas
September 21, 2018

Reports all good from family in Houston, Texas

Unaware of products/services so can't rate

Date of experience: September 21, 2018
Ann M.
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Quick & easy
September 21, 2018

Quick & easy

Date of experience: September 21, 2018
Doris V.
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Arrangement was very nice however I don't feel it was worth my total bill of $60.
The driver for the florist you used couldn't find 725 Wellons Dr. which is very easy to locate and was going to leave the flowers on the counter of a Salvation Army facility when someone misdirected him to the third floor which was TOTALLY INCORRECT. 725 Wellons Dr. is right across the street. The correct recipient of the flowers said it took about an hour to get thru to the driver exactly where she was. This was poor customer service.
This was a second time I've received poor customer service. I will think twice before using your service again.

Date of experience: September 21, 2018
Luis E.
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The name of the arrangement included the words "blue sky" and on the website it was shown with blue accents. I got purple instead. Kind of close, but I really wanted blue in it. Maybe a call before hand with suggestions or asking my approval...

Date of experience: September 21, 2018
Stephanie W.
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Was a little worried after reading the reviews, but you have to understand that From You Flowers is the middleman. With that being said, I still hoped that the flowers would be nice and deliver on time. Their vendor from the area did great though, as the flowers were punctually delivered the next morning (I had ordered around 5 PM the night before). My receiver loved the flowers so I had a good experience with this company.

Date of experience: September 21, 2018
Mofan D.
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Great experience!
September 21, 2018

Great experience!

Date of experience: September 21, 2018
Nancy A.
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Very fast service beautiful arrangements
September 21, 2018

Very fast service beautiful arrangements

Date of experience: September 21, 2018
Billy H.
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This is a great service
September 21, 2018

This is a great service. My Lady was happy! Job well done

Date of experience: September 21, 2018
Marilyn Y.
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I assume that the plant arrived based on your email advising it had been delivered! Thanks for the quick service.

Date of experience: September 21, 2018
Janet F.
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My daughter received her flowers the same day I ordered them online. They were nearly identical to the photo and she loved them!

Date of experience: September 21, 2018