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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kelly M.
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The color of flowers were not the same that I ordered I ordered purple and got purple and pink. Also the base was different. Luckily they turned out to be very beautiful so no biggie I just wanted to let you know.

Date of experience: October 6, 2018
Pamela H.
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Very convenient and simple
October 6, 2018

Very convenient and simple.

Date of experience: October 6, 2018
Rodolfo J.
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Will avoid any business that uses ups going forward. No phone call was made to the phone number provided for recipient. The flowers were found at front porch an hour after their delivery time that was listed on the tracking records. All rose tips had the burnt look.

Date of experience: October 6, 2018
Sherry R.
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Reasonable
October 6, 2018

Reasonable. Really liked the edit function. Very helpful. Had to make a few changes and it was easy.

The receipent sent a photo to us. The bouquet was much smaller than shown in the picture. Very disappointed.

Date of experience: October 6, 2018
Cathy D.
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Recipient liked bouquet
October 6, 2018

Recipient liked bouquet

Date of experience: October 6, 2018
Jules T.
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I've been a repeat customer over the past year
October 6, 2018

I've been a repeat customer over the past year. For the most part I'm satisfied with my purchases.The last few times I've placed an order - the recipients flowers did not look like the arrangement or color or even vase that I choose. This has been disappointing. FYF - should reconsider some of the florists they contract with. Either the florist follows the customers order and gets it right or shoukdn't even bother with contracting with FYF.
I'm paying for a service - place an order according to the photo arrangement and expect to get what I pay for not a florist version of what they feel like creating that day.
If I order all pink flowers - I want all pink flowers only - not peach, with purple flowers in the mix.
You might not get what you paid for "just sayin'.

Date of experience: October 6, 2018
crystal S.
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Flowers were in a vase but now wrapped
October 6, 2018

Flowers were in a vase but now wrapped

Date of experience: October 6, 2018
Beth G.
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The bear pictured with the flowers was not the same as what was delivered.

Date of experience: October 6, 2018
Ricky X.
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Pleasure doing business
October 6, 2018

Pleasure doing business

Date of experience: October 6, 2018
MAYRA U.
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I ordered a balloon with the flowers but it was not delivered only the flowers

Date of experience: October 6, 2018
christine f.
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The price jumped up quite a bit
October 6, 2018

The price jumped up quite a bit.

Date of experience: October 6, 2018
S S.
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I wish they would have looked at the delivery date that I requested (Oct. 6) instead of delivering the flowers on Oct. 4th. I wanted the flowers to arrive on her birthday, not two days before!

Date of experience: October 6, 2018
janet I.
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The arrangement received was different than what I ordered, according to the picture. Still nice, but not what I thought I was sending.

Date of experience: October 6, 2018
Jeffrey S.
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I have used your service a few times, the arrangement is always done well. And I have only had delivery problem, and that was something out of your control. Job well done!
Thank you
Jeffrey

Date of experience: October 6, 2018
Michelle K.
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I was extremely impressed with how quickly the flowers were delivered & they looked exactly like what I ordered.

Date of experience: October 6, 2018
Laurie F.
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Nice to have this service available with good prices.

Date of experience: October 6, 2018
Rashel E.
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The flowers received looked nothing like the flowers I ordered. I paid $60 for mainly greenery and a few flowers. They were terrible!

Date of experience: October 6, 2018
Ulysses c.
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Very satisfied with the flowers and the fast delivery on same day service

Date of experience: October 6, 2018
Pat H.
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Love the ease
October 6, 2018

Love the ease - but really would like to know up front TOTAL cost before even inputting credit card information. May decide on something else.

Date of experience: October 6, 2018
Danielle P.
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October 6, 2018

Date of experience: October 6, 2018