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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Fawn F.
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I thought the finished product was a bit small
August 17, 2020

I thought the finished product was a bit small

Date of experience: August 17, 2020
Michelle Q.
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Recipient said flowers were beautiful
August 17, 2020

Recipient said flowers were beautiful. Flowers and birthday balloon was perfect gift. Ordering process went very well.

Date of experience: August 17, 2020
Al B.
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I use this site to send flowers to out Aunt in San Jose California and even though I never see the product she seems to greatly enjoy whatever arrangement we've chosen. Also, delivery has always been on the day specified.

Date of experience: August 17, 2020
Karen S.
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Beautiful Choices and easy checkout
August 17, 2020

Beautiful Choices and easy checkout.

Date of experience: August 17, 2020
Myrtice B.
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He ordering experience was really easy
August 17, 2020

He ordering experience was really easy. Both of the individuals that I sent flowers to were extremely happy with the flowers that they received.

Date of experience: August 17, 2020
Nathan U.
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Was very dissatisfied with our previous purchase as it was nothing like pictured and a quarter of the size. Was supposed to have nothing green, but was a majority of large leafy green stuff. Was supposed to be mostly purple, and the couple of flowers we got were red. Customer service seemed not to care and the best they could do was gave me a gift certificate for $10, which isn't nearly enough, simply saying "there must have been a substitution.
-EDIT-
So after this order got delivered using that $10 from our previous, it looks like it came from a different local florist and was MUCH better. I would order with you again, but only if I can be assured you'd use this same florist rather then the former, which I can't be, so I still don't think I'll order with you again because of the change of getting a bad bouquet again... We'll see.

Date of experience: August 17, 2020
Cindy W.
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Always receive excellent service form Humphreys Florist

Date of experience: August 17, 2020
Nicole M.
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Last minute 14.99 charge is devious
August 17, 2020

Last minute 14.99 charge is devious

Date of experience: August 17, 2020
Nancy B.
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Did not have the item in that I ordered so it had to be substituted.

Date of experience: August 17, 2020
Monica J.
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The Funeral Spray We purchased lacked flowers
August 17, 2020

The Funeral Spray We purchased lacked flowers. Very few flowers in a small area. I was very saddened and disappointed compared to families & friends that spent less on their large displays for a loved ones farewell journey

Date of experience: August 17, 2020
Christie O.
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The same day delivery option is a life saver!
August 17, 2020

The same day delivery option is a life saver!

Date of experience: August 17, 2020
Laura W.
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Very happy with delivery and product was exactly as shown.

Date of experience: August 17, 2020
Aleisha H.
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It's great so far...
August 17, 2020

It's great so far...ask me after the flowers are sent...hopefully today as requested!

**My daughter loved the flowers sent!**

Date of experience: August 17, 2020
Julie F.
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Very good delivery timing
August 17, 2020

Very good delivery timing

Date of experience: August 16, 2020
Diane Q.
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Your site uses great florists
August 17, 2020

Your site uses great florists. Flowers have always been fresh and beautiful
The florist you used in Racine WISc was extremely reliable. My friends mom passed that day. The flowers were delivered in the early evening.
I greatly appreciated that. The pic she sent me showed a lovely bouquet

Date of experience: August 16, 2020
RABEL L.
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Very easy site to navigate, easy checkout and account sign up. Very pleasantly surprised by the Peace Lily plant delivered to my friend. She really loved it and shared it with me via video chat. The plant was much bigger than I expected and from what I could see was about 3' tall with at least 3 blooms. The foliage appeared very green and healthy. Overall a beautiful plant! Much better outcome than I've received from other companies!

Date of experience: August 16, 2020
Noreen E.
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Lovely arrangement good service
August 17, 2020

Lovely arrangement good service. I have used this service several times and have always been happy.

Date of experience: August 16, 2020
Melissa M.
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Said 20% site wide discount but I did not get a discount on the box of chocolates

Date of experience: August 16, 2020
Rosemary S.
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Lots of choice and easy website to use
August 17, 2020

Lots of choice and easy website to use

Date of experience: August 16, 2020
Susan B.
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Had trouble putting in billing information
August 17, 2020

Had trouble putting in billing information. Kept saying required fields when I already had information entered. Then when I went to review my order it had changed my order from regular order to deluxe order And I couldn't go back in and change it and didn't have time to start all over.

Date of experience: August 16, 2020