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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Kimberly D.
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Did not like the surprise service and handling fee tacked on at the end. That is a bit underhanded. Be upfront about the costs.

Date of experience: August 19, 2020
Patti N.
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The arrangement looks nothing like what I had ordered. Also, I understand I wanted no contact delivery but they left it on my daughters porch and if I hadn't called her to see if she got a "surprise" that day she would never have found them yesterday. Seems like the delivery people could knock on the door and try to see if anyone is home instead of just leaving them without any kind of notification. Also, the flowers were supposed to have succulents and roses. The arrangement had one succulent that looked nothing like the picture and they used carnations instead of roses for the peachy color which we all know are way cheaper than roses.

Date of experience: August 19, 2020
Christopher l.
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Sry good service all around
August 19, 2020

Sry good service all around

Date of experience: August 19, 2020
George K.
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It was a last minute idea to send flowers to my girl's job for her birthday. I haven't Done that in quite some time... They send a delivery time was within 4 hours. It was about 4 and a 1/2 but it was not a big deal considering that she still got them. And they were absolutely beautiful..

Date of experience: August 19, 2020
Carla C.
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Easy site to use; affordable flowers
August 19, 2020

Easy site to use; affordable flowers

Date of experience: August 19, 2020
Kelly X.
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I found out the morning of 8/18 that my good friends husbands father passed away. I ordered flowers right away to send to them. I ordered by 9am and they were there by noonish. I didn't even pay for the early delivery. The arrangement was beautiful.

Date of experience: August 19, 2020
Sharron H.
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Unfortunately I have needed your services far too much lately. But I can rely that you will take care of my request. So thank you so very much.

Date of experience: August 19, 2020
mom K.
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Great selection, fast and easy checkout
August 19, 2020

Great selection, fast and easy checkout

Date of experience: August 19, 2020
michelle A.
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The process was very easy and straight forward
August 19, 2020

The process was very easy and straight forward

Date of experience: August 19, 2020
Dana L.
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The flowers arrived just in time they are beautiful

Date of experience: August 19, 2020
Christi P.
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Day shipping price for the area had to be at least $50. But it only let me upgrade my product to get that instead of browsing the site to add more to the order of other products which is what i wanted to do. So i did not like that i only had an option of an upgrade that i have no idea what looks like because it doesn't give you or tell you what that upgrade consists of.

Date of experience: August 19, 2020
Ethan K.
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Nice, convenient, easy
August 19, 2020

Nice, convenient, easy.

Date of experience: August 19, 2020
Michelle D.
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Wish the shipping cost was less
August 19, 2020

Wish the shipping cost was less

Date of experience: August 19, 2020
Teresa F.
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Best prices I've found!
August 19, 2020

Best prices I've found! Thank you

Date of experience: August 19, 2020
Jennifer H.
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The company was very thorough and even contacted when there was a delay in the delivery. They quickly removed the speedy delivery charge. My mom was very pleased with them.

Date of experience: August 19, 2020
Charlene T.
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The shopping experience on the site was user friendly. I did have trouble checking out as my card couldn't be billed though the charge was showing. That was a bit frustrating after 2 tries I just used a different card.

Date of experience: August 19, 2020
wayne s.
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Easy site to shop and find discounts
August 19, 2020

Easy site to shop and find discounts

Date of experience: August 19, 2020
Patricia A.
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I was extremely frustrated yesterday trying to change the password. None of the tokens worked. So I had sent an angry email. The I had a little come Jesus meeting with myself but was too late to stop email. I apologize. My friend loves them

Date of experience: August 18, 2020
AJ W.
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It was really easy to choose from the selections
August 19, 2020

It was really easy to choose from the selections. I especially like that i am told exactly what flowers are in the arrangement.

Date of experience: August 18, 2020
S P.
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Excellent customer service and communication!
August 19, 2020

Excellent customer service and communication! The floral arrangements are beautiful! Highly recommend!

Date of experience: August 18, 2020