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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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Constance D.
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Dried fruit came a day later than promised
December 23, 2018

Dried fruit came a day later than promised. It's a difficult time of year. I would have been happy with a day later rather than have my 92 year old mother checking the front door every half hour when it was expected. Don't promise what you cannot be sure to fulfill.

Date of experience: December 22, 2018
Kris B.
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I have ordered through you guys multiple times and I have to say I am very disappointed this time around. I spent way to much for what my mother received. I will not be using you in the future

Date of experience: December 22, 2018
CB D.
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The only problem I have ever had with from you flowers is substitution policy. When I look for flowers with a particular person in mind I choose the vase accordingly however, this time the vase exceeded expectations and our Mother was very happy with the arrangement

Date of experience: December 22, 2018
Elizabeth D.
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I was surprised at the $14.99 handling fee
December 23, 2018

I was surprised at the $14.99 handling fee

Date of experience: December 22, 2018
Phyllis A.
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I like ordering this way
December 23, 2018

I like ordering this way. Was surprised that higher price on same arrangement to be delivered to local area as opposed to the one sent all the way across the country.

Date of experience: December 22, 2018
Andy Q.
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So not what was ordered..
December 23, 2018

So not what was ordered. Nothing near the pictured item... Not silver and/or blue at all...

Date of experience: December 22, 2018
Hi C.
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Excellent service, timely delivery, and the flowers were beautiful! Definitely will recommend to friends, and use my new go to 'fromyouflowers.com' again! Thank you!

Date of experience: December 22, 2018
Brenda J.
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Poinsettias were beautiful
December 22, 2018

Poinsettias were beautiful. Thank you

Date of experience: December 22, 2018
jenn c.
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Great seamless...
December 22, 2018

Great seamless...will order again

Date of experience: December 22, 2018
Johanna W.
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Thanks everything was great
December 22, 2018

Thanks everything was great

Date of experience: December 22, 2018
Omeka O.
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The experience was amazing!
December 22, 2018

The experience was amazing! Job well done.

Date of experience: December 22, 2018
jayne b.
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So far so good depends if it arrives on time and if it looks as good as the picture and when it did arrive it was very lovely he loved them I was a little skeptical as last year the arrangement I had picked to send was terrible and had to be replaced even then it was nothing like what I had ordered but I am happy to say all was well this time
With thanks J Bell

Date of experience: December 22, 2018
Patricia V.
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Nice experience Shopping flowers from Brazil to deliver in Miami!

Date of experience: December 22, 2018
Sharon C.
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So far I've been satisfied!
December 22, 2018

So far I've been satisfied! Hope I won't be disappointed this time also.

Date of experience: December 22, 2018
Lori B.
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Super easy website to use!
December 22, 2018

Super easy website to use!

Date of experience: December 22, 2018
Linda R.
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Ordering process is very tedious
December 22, 2018

Ordering process is very tedious

Date of experience: December 22, 2018
Janie O.
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Most of all of the arrangements I have ordered have been very satisfactory. One of the last orders I received is very skimpy, a little close to the actual picture but not worth the money I paid!

Date of experience: December 22, 2018
Jenny M.
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Went on your site minutes before with a $15.00 promo code which i tried to use and it didnt exsist!

Date of experience: December 22, 2018
Merry B.
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Excited about how simple the process was
December 22, 2018

Excited about how simple the process was. Didn't arrive in the described pot or vase as stated on the internet.

Date of experience: December 22, 2018
ed l.
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I don't like the way you hide the handling fee until the very end. Shame on you.

Date of experience: December 22, 2018