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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Simple
Great website
Good reminder
Fast responsive customer service with a friendly manner.
Good first time experience!
Receiver was thrilled with beautiful arrangement.
I know they received their gift and I'm hoping it's beautiful since I can't see it.
The delivery driver called me before delivery and I could make sure someone was home.
Very happy with this service.
Very disappointed with the arrangement, very few flowers included mostly just greenery, nothing like the illustration on the website. Will think long and hard before ordering from this site again.
Awful experience. Extreme disappointment. Attaching an email to which the issue remains unresolved.
To whom it may concern,
I am contacting you for the third time today in my extreme frustration over my recent order with From You Flowers.
I received an email at approximately 1pm saying my order was delivered. Upon contacting the recipient (who has a broken leg) she informed me the email was in fact false as nothing was delivered.
I contacted From You Flowers customer service line and was told that they could not contact the florist however would call me when they did.
I contacted From You Flowers customer service for a second time approximately an hour later to recieve an update and was told the same thing, "we could not contact the florist." Due to the email I received that the flowers were delivered and the timing of the day, I requested a refund. Customer service insisted they had until 6pm before they could issue a refund and they could guarantee delivery on Monday.
I chose to order through your service because you "guarantee delivery." Your customer service refused to offer an alternative arrangement to amend the situation and their only solution was "we can guarantee by Monday." If I had wanted an arrangement delivered on Monday I would not have chosen From You Flowers. I am a returning customer however after this experience will not be returning and will tell all my friends and family to not use this service due to the lack of customer service and understanding.
A person delivers flowers to make someone's day more improved. When I asked the recipient to check her doorstep for the arrangement because I had received an email saying "delivered" instead of a feeling of elation she received disappoint and that's the exact feeling I have with your company.
I would ask that you contact me however because this is my third time contacting you -because of the false encouragement that your customer service will be contacting me - I will continue to have little hopes in this issue being resolved.
This email will be posted as review for the public to see.
Geat!
My place to shop for flowers. Beautiful selections to choose from.
The flowers were very close to what I chose by picture and arrived the day I requested. I ordered them for my daughter-in-law and she loved them.
Shopping was nice. Glad to have options. Order was delivered a day late. Dissapointed our children and grandchildren.
First time customer. Great Xmas selection. Reasonable prices. Very likely to place more orders in future.
My order went from $39.99 to $49.99 with an ending total of $65.00 what in the world happened?
Easy to order & nice selection
My Mother in law loves the flowers and candy. They made her cry happy tears!
Thank you, quick an easy..
This was ordered as a gift. It came quickly as ordered. The recipient described it and it was not as ordered, a different color was sent
My mom was pleasantly pleased with her center piece and that pleased me as well keep up the wonderful work
Everything was great. If price was a little lower or shipping included I would've ordered more. Thank you
Easy to order and delivery on time. Will use again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members